Client Success Manager

benefits.</li> <li>Set up and lead presentations to explain PayNearMe’s products and services, tailoring the content to the client’s needs.</li> </ul> <p>Propose Transformative Payment Solutions:</p> <ul> <li>Collaborate with clients to identify their unique challenges and propose solutions that enhance their payment experience, ensuring a seamless integration with PayNearMe’s platform.</li> <li>Provide expert-level guidance to drive system adoption and operational improvements.</li> </ul> <p>Strategic Account Management:</p> <ul> <li>Oversee high-value customer accounts, providing strategic direction to ensure customer success, retention, and satisfaction.</li> <li>Build and maintain strong relationships with key stakeholders, acting as a trusted advisor to align customer needs with PayNearMe’s offerings.</li> </ul> <p>Cross-Functional Project Management:</p> <ul> <li>Manage complex cross-functional projects that deliver significant business impact, working with internal teams to implement solutions that align with overall business objectives.</li> </ul> <p><strong>

Requirements:</strong></p> <ul> <li>Proven success in driving revenue growth and meeting sales targets through consultative sales and account expansion in payments industry.</li> <li>Strong understanding of payments platforms, including batch processing, API integration, and data exchange. </li> <li>A minimum of 7 years of experience in client success, account management, or sales, with a focus on managing high-value, complex customer relationships in a B2B environment.</li> <li>Ability to give technical product demos and explain complex payment solutions in a clear, engaging manner.</li> <li>Demonstrated experience in leading high-impact projects that align with broader business goals.</li> <li>Ability to think strategically, manage cross-functional teams, and drive initiatives that enhance customer relationships.</li> <li>Strong interpersonal skills with the ability to build relationships and influence executive-level stakeholders.</li> <li>Excellent verbal and written communication skills, with the ability to articulate value propositions and negotiate effectively.</li> <li>Bachelor’s or Master’s degree in Business, Marketing, or a related field.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p> <div><em>The annual base salary range for this role represents PayNearMe's good-faith estimate of the base salary it reasonably expects to offer for this position at the time of hire. Actual

compensation may vary based on factors including the candidate's experience, </em><em>

qualifications, skills, and work location. PayNearMe may offer

compensation outside of this range in certain circumstances. This position will remain posted until filled.</em></div></div><div class="title">Annual Salary Range</div><div class="pay-range"><span>$110,000</span><span class="divider">—</span><span>$130,000 USD</span></div></div></div><div class="content-conclusion"><p> </p> <p><strong>

Why Join Us?:</strong></p> <ul> <li>Competitive salary and

benefits with growth-company options grant</li> <li>Fast- paced and professional work culture</li> <li>Stock options with standard startup vesting - 1 year cliff; 4 years total</li> <li>$50 monthly communication expense stipend to go towards your phone/internet bill</li> <li>$250 stipend to enhance your WFH setup</li> <li>Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)</li> <li>Premium medical

benefits including vision and dental (100% coverage for employees)</li> <li>Company-sponsored life and disability insurance</li> <li>Paid parental bonding leave</li> <li>Paid sick leave, jury duty, bereavement</li> <li>401k plan</li> <li>Flexible Time Off (our team members typically take off ~3-4 weeks per year)</li> <li>Volunteer Time Off</li> <li>13 scheduled holidays<br><br></li> </ul> <p> </p> <p>PayNearMe strives to create a workplace where all employees thrive. Our <a href="https://home.paynearme.com/about/careers/">core values</a> represent

who we are today and we take pride in the way we work with each other as well as with our stakeholders.</p> <p>We’re in this <strong>together </strong>to <strong>do the right thing</strong>. We deliver <strong>real results </strong>we are proud of while remaining <strong>respectful</strong>, <strong>transparent</strong>, and <strong>flexible</strong>.</p> <p><em>PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.</em></p> <p>Candidate information will be treated in accordance with our job applicant privacy notice found at: <a href="https://home.paynearme.com/ccpa-privacy-notice-jobs-employees/">https://home.paynearme.com/ccpa-privacy-notice-jobs-employees/</a></p> <p> </p></div>

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