Senior Product Operations Manager

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As a Senior Product Operations Manager, you will play a critical role in scaling how the Cortex platform and products organizations operate, execute, and deliver outcomes. You will sit at the intersection of Product, Engineering, GTM, Finance, IT, and Customer-facing teams, turning complex, cross-functional challenges into clear processes, operating models, and scalable mechanisms. You will help enable product teams to move faster with clarity and confidence by building the systems, governance, metrics, and execution frameworks that support one of the fastest-growing cybersecurity platforms in the world. Key

Responsibilities Own and evolve core product operating processes across the Cortex portfolio Partner closely with Product Management leaders to translate strategy into executable plans, milestones, and measurable outcomes. Design, implement, and scale product operating models that support complex initiatives such as migrations, platform unification, licensing changes, and large-scale customer transitions. Serve as a central point of orchestration across Product, Engineering, GTM, Sales Ops, Finance, IT, Legal, and Support to remove blockers and drive execution. Identify operational friction, inefficiencies, and gaps across the product lifecycle and proactively drive systemic improvements. Drive tooling, automation, and documentation that improve visibility, predictability, and scalability of product operations, while enabling AI-ready workflows, data foundations, and decision support. Act as a trusted operator and problem-solver for complex, ambiguous initiatives that span beyond a single product or team.