About the role
Your Impact at LILA Lila's AI Science Factories (AISFs) run complex, high-throughput science across a diverse instrument fleet spanning life science, materials and physical science, and robotic automation. Keeping that fleet performing at the highest level is mission-critical, and that is what the Maintenance Engineering (ME) team does. Maintenance Engineering Technicians are the backbone of instrument uptime at Lila. You will execute preventive maintenance (PM) schedules, perform first-response troubleshooting, maintain calibration and qualification records, and coordinate with Lab Operations, Research Operations, and Hardware & Controls Engineering (HCE) to keep workcells running. This is a hands-on, precision role in a fast-moving, highly automated lab environment. What You'll Be Building Execute scheduled PM procedures across the commissioned instrument fleet per SOPs and manufacturer specifications, and maintain accurate records in the CMMS Perform instrument calibration per the calibration registry and support IQ/OQ/PQ execution for new commissions, repairs, and re-
qualifications Serve as first-response for instrument alarms, failures, and performance anomalies during shift, executing in-scope repairs and escalating engineering-level issues to HCE/Automation Document all incidents, repairs, and out-of-tolerance conditions in CMMS, and initiate CAPA where required Coordinate day-to-day scheduling and on-site visits with service vendors, track service records, and maintain spare parts inventory for high-priority instruments Contribute to MTBF and downtime tracking, surfacing recurring failure patterns and improvement opportunities Help develop and refine ME SOPs, work instructions, and the broader ME function as a founding team member What You'll Need to Succeed Hands-on maintenance experience on biological research or analytical instruments such as liquid handlers (Hamilton, Tecan, Beckman), plate readers (BioTek, Molecular Devices, BMG), PCR/qPCR systems, automated cell culture platforms, flow cytometers, or imaging systems (ImageXpress, IN Cell) Working knowledge of pipetting system calibration, fluidics troubleshooting, optical and detection system upkeep, and cell culture equipment PM Familiarity with biological safety and containment protocols Strong documentation discipline and comfort working in a CMMS Technician I (L3): 1+ years of hands-on instrument maintenance experience in a research, clinical, or production lab setting Technician II (L4): 3+ years of hands-on instrument maintenance experience, with demonstrated independence on troubleshooting and PM execution across multiple instrument families
