Associate - E-Commerce

requirements. Help prepare and validate quotes, configurations, and pricing for prospective and bulk/offline orders. Ensure smooth handover of Inside Sales orders into order management and fulfilment. Keep pricing, product, and discount data consistent between CPQ, quotes, and eCommerce channels. Discounts & Promotions Set up and manage discount codes, coupons, and promotional campaigns across channels. Coordinate marketplace deals and sale events (e.g. festive/Prime-style sales) with the marketing team. Track promotion performance and margins to ensure offers are accurate and profitable. Logistics & Post-Delivery Service Coordinate with courier and 3PL partners to ensure timely dispatch and delivery. Track shipments, resolve delivery issues (delays, RTOs, damages), and manage reverse logistics. Coordinate charger installation and activation with the field/service team after delivery. Oversee post-delivery support — handle customer queries, complaints, and warranty/service requests to closure. Maintain strong CSAT and delivery-experience metrics. Prepare regular reports on orders, revenue, returns, and service metrics.

What We're Looking For 0–2 years of experience in eCommerce, D2C, retail operations, or customer support (freshers with strong aptitude welcome). Familiarity with Shopify and Amazon/Flipkart Seller Central is a must. Comfortable with spreadsheets (Excel/Google Sheets) and working with data and reports. Strong attention to detail, organization, and follow-through. Good written and verbal communication for customer and partner coordination. A proactive, problem-solving attitude and willingness to learn in a fast-moving environment.

Nice to Have Experience with logistics/3PL coordination or reverse logistics. Exposure to marketing tools, CRM, or analytics dashboards. Familiarity with CPQ tools or supporting a sales/quoting process. Genuine interest in EVs, clean energy, and sustainable mobility.

Why Join Us Join India's largest EV charging network at a pivotal stage of growth. Own a high impact function early in your career, work directly with cross-functional teams, and help scale the D2C business for products powering the country's shift to electric mobility — with real ownership, mentorship, and room to grow.

Perks That Are Actually Perky Get Your EV Groove On: We’ll cover your EV EMIs. Yes, really. Grow Like Crazy: Courses, mentoring, and all the feedback you can handle. Flex It Out: Work how you work best – WFO or hybrid. Top-Tier Wellness: Flexible schedules, insurance, comprehensive wellness programs, and mental health support. Referral rewards: Share the Bolt.Earth love and earn 50% of monthly CTC of the candidate. Apply for this job Share with someone awesome View all job openings

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.