Product Manager, Self-Serve Business Growth Lead

About

the Team The Self-Serve Business Growth team is responsible for growing OpenAI’s self-serve business products, with a focus on helping teams discover, adopt, and expand their usage of products like Codex and the OpenAI API. We work across the full customer journey, including acquisition, conversion, activation, retention, and expansion. Our goal is to help teams building with OpenAI get to value faster and grow their usage over time through intuitive, scalable, product-led experiences.

About

the Role We’re looking for a senior product leader to lead self-serve business growth. In this role, you’ll define the product strategy for how businesses and teams discover, adopt, retain, and expand through our self-serve experiences. You’ll identify the highest-leverage growth opportunities, partner with product teams to turn them into roadmap priorities, and build the mechanisms that help customers move seamlessly from initial usage to broader team adoption. This role is ideal for a strategic, data-driven PM with deep experience in product-led growth, B2B products, and cross-functional influence. In this role, you will: Define the end-to-end product strategy for self-serve business growth across acquisition, conversion, activation, retention, expansion, and monetization. Identify and prioritize the highest-impact product opportunities that improve team adoption, usage, retention, and expansion across self-serve business products. Develop growth motions that help teams building with OpenAI get to value faster and expand their usage over time. Partner with core product teams to shape roadmap priorities and ensure growth opportunities are embedded across the product experience. Own self-serve business growth goals, metrics, and executive-level narratives, including progress, insights, tradeoffs, and investment needs. Work closely with Sales and Go-To-Market teams to design seamless handoff, upsell, and expansion motions between self-serve and Enterprise tiers. Use customer insights, product analytics, experimentation, and business data to inform strategy and measure impact. Influence cross-functional partners across Product, Engineering, Design, Data Science, Sales, Marketing, and Operations. Help build and mentor a growing team of PMs as the self-serve growth function scales. You might thrive in this role if you: Have led product-led growth initiatives for B2B, SaaS, developer, or business-facing products. Have experience building growth loops, activation flows, team adoption experiences, monetization paths, or expansion motions. Have worked on team-based, workspace, collaboration, developer, or multi-user products. Are comfortable owning business outcomes even when execution depends on multiple teams and product surfaces. Are highly analytical and can translate customer behavior, product data, and business goals into a focused product strategy. Are strong at cross-functional influence, strategic alignment, and executive communication. Have operated at significant scale, such as large user bases, meaningful revenue responsibility, or high-growth product lines. Experience in PLG, B2B SaaS, self-serve growth, monetization, lifecycle growth, or developer products. Experience with team-based, workspace, collaboration, or developer-facing products. Experience partnering with Sales, Revenue, or Go-To-Market teams on handoff, upsell, or expansion motions. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence