Senior Payroll Associate

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Join Flexport's People team as a Sr Payroll Associate and play a critical role in ensuring our employees are paid accurately and on time. You will be instrumental in managing North America payroll operations, with a specific focus on our hourly employee population and Canadian payroll intricacies. Working closely with our People, Finance, and external partners, you'll tackle complex payroll scenarios, drive process improvements, and contribute to a seamless employee experience. This is an exciting opportunity for a meticulous and proactive professional to impact our growing global workforce and uphold our commitment to operational excellence and compliance. You will: Manage end-to-end payroll processing for Flexport's North American workforce, including both US and Canadian hourly employees, ensuring accuracy and timeliness. Oversee payroll compliance, including tax filings, garnishments, and statutory deductions, adhering to all federal, state, provincial, and local regulations. Collaborate cross-functionally with the People team, Finance, and external payroll vendors to resolve discrepancies and streamline payroll-related workflows. Identify and implement process improvements and system enhancements to optimize payroll operations and enhance efficiency. Provide exceptional support to employees regarding payroll inquiries, ensuring clear and timely communication. You should have: 5+ years of dedicated experience managing payroll operations for a growing organization. Proven expertise in North American payroll, with significant experience in both US and Canadian payroll processing, including hourly employee payroll. In-depth knowledge of federal, state, provincial, and local payroll tax regulations and compliance