About the role
Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate
benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market.
About
the Role As an Applied AI Engineer, you will own the end-to-end development of core product experiences that redefine how our members interact with their healthcare. Architect and ship new AI-native features that serve tens of thousands of members. Build and deploy sophisticated LLM-powered agents that autonomously reason through complex healthcare workflows. Evolve our core AI stack by advancing our capabilities in prompt orchestration, context engineering, retrieval systems, and evaluations. What You Will Do To give you a sense of the impact you'll have, here are some initial projects you could own: AI-Powered Triage: Develop an intelligent experience that helps patients understand their symptoms and guides them to the right setting of care (ER, Urgent Care, or PCP). You’ll prevent costly, unnecessary visits and directly save members thousands in out-of-pocket costs. An Infinitely Scalable Care Partner: Build a conversational AI to help patients understand their health, from decoding lab results to clarifying treatment plans. You'll give members the 24/7 support and infinite patience that the traditional system simply cannot offer. Proactive Health Engine: Pioneer an outreach tool that analyzes claims data to send personalized, timely campaigns for preventive screenings and medication adherence. You’ll transform healthcare from a system of static, soulless emails into one of dynamic, personal engagement. What We’re Looking For This role is a great fit if you are a product-minded engineer who thrives on building with the latest AI technology. Demonstrated experience shipping full-stack AI products , from backend infrastructure (Python, Postgres) to production LLM applications. A strong product intuition and deep intellectual curiosity , with a passion for building 0-to-1 experiences in a fast-paced startup environment. You own problems end-to-end. A pragmatic approach to LLM safety and reliability , with hands-on experience implementing guardrails, red-teaming, and creating evaluation frameworks to manage trade-offs between performance, cost, and latency. Fluency with AI-assisted engineering tools (e.g., Cursor, Copilot) to accelerate your development workflow. Nice to Haves Experience with our front-end stack (TypeScript, React). Familiarity with deploying AI workloads on a major cloud platform (AWS, etc.). Target