About the role
Contribute to improving key metrics such as Job Mean Time to Interrupt, Nodes in Service, Mean Time to Resolve on flagship supercomputers. Manages operations of supercomputers by responding quickly to mitigate issues. Implements systemic solutions and mitigations to more complex issues impacting performance or functionality of supercomputers Reviews and writes incident postmortem and presents insights that drive changes to reduce or eliminate incidents. Independently improves troubleshooting guides (TSGs), wikis, tests, and telemetry, adding comprehensive observability and monitoring capabilities. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of supercomputers while also driving consistency in monitoring and operations at scale. Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
