About the role
Why We're Here: At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Requirements: Brave's Quality Assurance Specialists must have an active LISW or LPCC to get started. Master's degree in a relevant field (e.g., Social Work, Counseling, Psychology). Licensed in a clinical discipline (e.g., LISW, LPCC). Ability to work independently and collaboratively in a team-oriented environment. Licensed, or willing to become licensed, in additional states that Brave Health serves. Enjoys technology and adopts learning new systems well. Experience with electronic health record (EHR) systems. Previous experience in behavioral health or therapy documentation. Documentation Review: Thoroughly review treatment plans, progress notes, and other documentation submitted by associate therapists (licensed interns). Verify that documentation is accurate, complete, and complies with relevant regulatory standards and organizational guidelines. Compliance Assurance: Monitor and ensure compliance with all applicable laws, regulations, and accreditation standards in the healthcare industry. Stay up-to-date with industry changes and inform
the team in the most effective ways about any updates affecting documentation
requirements. Quality Control: Conduct regular audits to assess the quality of documentation and identify areas for improvement. Provide constructive feedback to associate therapists and collaborate with them to enhance the quality of their documentation. Collaboration : Work closely with the leadership team, including clinical supervisors and management, to address any issues related to documentation quality and compliance. Communicating effectively with providers for documentation coaching and revision purposes prior to co-signature. Relaying ongoing and urgent matters to CCQAM and other appropriate parties. Foster a collaborative environment that encourages open communication and continuous improvement. Record Keeping: Maintain accurate records of all documentation reviews, feedback provided, and corrective actions taken. Generate reports on the overall quality of documentation and compliance levels.
