<p>Hi, we're Oscar. We're hiring an Associate to join our Provider Success team.</p> <p>Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.</p> <p><strong>
About
the role:</strong></p> <p>The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust.</p> <p>You will report into the Manager, Provider Success.</p> <p><strong>Work Location: </strong>This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid</p> <p><strong>Pay Transparency: </strong>The base pay for this role is: $96,876 - $127,149 per year. You are also eligible for employee
benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.</p> <p><strong>
Responsibilities:</strong></p> <ul> <li>Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development</li> <li>Utilizes data to drive business decisions to impact cross-functional strategy</li> <li>Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.</li> <li>Supports Oscar team members through knowledge sharing, process documentation, and tooling development</li> <li>Other duties as assigned</li> <li>Compliance with all applicable laws and regulations</li> </ul> <p><strong>
Requirements:</strong></p> <ul> <li>3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare</li> <li>3+ years experience cooperatively developing project plans with internal and external stakeholders</li> <li>3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling</li> <li>Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.</li> <li>Healthcare experience</li> </ul> <p><strong>
Bonus points:</strong></p> <ul> <li>Knowledge management, training, or content development in operational settings</li> <li>2+ years experience using SQL to manipulate and analyze large data sets to solve business problems</li> <li>Process Improvement or Lean Six Sigma certification</li> <li>Structured, systematic, and critical thinking</li> <li>Strong verbal and written communications</li> </ul><div class="content-conclusion"><p><span style="font-weight: 400;">This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud</span><a href="http://hioscar.com/careers/recruitment-fraud-alert"><span style="font-weight: 400;"> </span><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">.&nbsp;</span></p> <p><span style="font-weight: 400;">At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.</span></p> <p><strong>Pay Transparency:&nbsp; </strong><span style="font-weight: 400;">Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. </span><span style="font-weight: 400;">Full-time employees are eligible for
benefits including: medical, dental, and vision
benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.</span></p> <p><span style="font-weight: 400;"><strong>Artificial Intelligence (AI): </strong>Our <a href="http://hioscar.com/careers/ai-guidelines" target="_blank">AI Guidelines</a> outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.</span></p> <p><strong>Reasonable Accommodation: </strong><span style="font-weight: 400;">Oscar applicants are considered solely based on their
qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar
Benefits Team ([email protected]) to make the need for an accommodation known.</span></p> <p><span style="font-weight: 400;"><strong>California Residents:</strong> For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our <a href="https://www.hioscar.com/legal/privacy/">Privacy Policy</a>.</span></p></div>
Oscar Health, Inc. is a health insurance company that focuses on providing affordable and accessible healthcare to its members through a full-stack technology platform.
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Bilingual (Spanish/English) Physician - Virtual Health Assessment
Salary
$96,876 - $127,149
Location
New York, NY
Total raised
$1.6B
Last stage
Public
Investors
Joshua Kushner
Co-Founder & Vice Chairman
Kevin Nazemi
Co-Founder (former)
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.