About the role
Job Family: Management Consulting Travel Required: Up to 10% Clearance Required: Active Top Secret (TS) What You Will Do: The Employee Service Specialist will provide comprehensive administrative and operational support to senior leadership and organizational staff. They will manage office operations, coordinate logistics, maintain records, and ensure all administrative processes follow established policies and procedures. Administrative & Executive Support Manage and maintain the office manager’s calendar, schedule appointments, and coordinate meetings based on priorities and availability. Prepare, edit, and review correspondence, reports, briefings, and presentations for accuracy, clarity, tone, and formatting consistency. Respond to administrative inquiries and taskers within required deadlines, track progress, and document final outcomes. Screen calls and visitors, manage incoming communications, and route inquiries to appropriate personnel. Meeting & Event Coordination Plan and coordinate meetings, conferences, and special events, including logistics, accommodations, and attendee
requirements. Arrange conference rooms, video teleconferencing (VTC), and meeting materials such as signage, registration areas, nameplates, and table tents. Distribute read-ahead materials and ensure participants are informed of schedules and
requirements. Coordinate visitor requests, parking, and other event-related logistics. Travel & Scheduling Support Prepare travel orders, coordinate travel and lodging arrangements, and develop detailed itineraries. Maintain conference room schedules and ensure effective use of shared spaces for meetings and events. Records & Data Management Maintain and update office databases, including personnel records, organizational charts, training, travel, and budget tracking. Serve as the records manager by organizing, maintaining, and archiving official documents and files. Manage administrative documentation, including leave requests, telework applications, and work schedules, ensuring accurate entry into timekeeping systems. Organize and maintain electronic files and materials using shared drives, databases, and SharePoint platforms. Personnel & Administrative Processing Prepare and process administrative actions such as training requests, travel vouchers, conference approvals, and personnel documentation. Compile and submit complete personnel action packages for civilians, contractors, and other staff. Ensure all documentation complies with applicable policies, procedures, and approval