Engineering Manager - Cloud Infrastructure and Devops
San Jose, Austin + 2 more
About the role
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This role leads an engineering team, driving technical strategy, organizational health, and delivery outcomes. The Engineering Manager combines technical depth with people leadership to build high-performing teams, develop engineers’ careers, and partner with cross-functional stakeholders to deliver impactful products and systems. Job Description: Essential
Responsibilities: * Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system * Determines the technical tasks that other engineers will follow * Actions result in the achievement of customer, operational, program or service objectives * Proactively improves existing structures & processes * Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems * Notices patterns and condenses repetition into densely meaningful generalized solutions * Collaborates with management to set/improve standards for engineering rigor * Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations Expected
Qualifications: * 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional
Responsibilities & Preferred
Qualifications: Engineering at Venmo At Venmo, we are creating a product that people love. We strive to create a delightful user experience while connecting the world and empowering people through payments. We are looking for intellectually curious people who want to be inspired and inspire others to change the world. Engineering is a craft, and at Venmo we want the internals of our software to be as elegant as the end user experience we are designing. We spend our days scaling our infrastructure and building new features to meet and exceed our users’ needs and wants. We work with a product team that is data-driven and human-centered in its design principles. We teach and learn from one another and push each other to be at our creative and analytical best. Job Description: Engineering Manager – Cloud/DevOps Our team is dedicated to ensuring the seamless operation of all user-facing services, as well as production and development systems. We manage Venmo’s infrastructure comprehensively, encompassing operations, automation, security, compliance, and release engineering. While we are focused on Cloud Engineering, our work integrates elements of Site Reliability Engineering (SRE) and DevOps projects as well. On the DevOps front, we oversee CI/CD infrastructure, develop smart and secure pipelines, implement self-service secret management systems, create development environments, and establish microservices scaffolding and testing frameworks. The quality of the systems we build is paramount to the company, and we prioritize it highly. Our infrastructure must be delivered automatically, thoroughly tested, and scanned for vulnerabilities through synthetic tests. As an Engineering Manager, you will lead a team of Cloud and DevOps engineers responsible for Venmo’s cloud infrastructure, tooling, and platform services; focusing on business continuity areas such as disaster recovery, chaos engineering, and failover game days. You will set the technical and organizational vision for your team, partner closely with engineering leadership and product teams, and ensure your engineers have the support, context, and resources to do their best work. What You’ll Do * Lead and grow a team of Cloud/DevOps engineers, providing mentorship, coaching, and career development * Define and communicate team goals, OKRs, and roadmaps in alignment with organizational priorities * Partner with staff engineers and architects to set technical direction and drive strategic infrastructure initiatives * Own hiring and team composition, including interviewing, leveling, and onboarding * Facilitate agile ceremonies and remove blockers to keep
the team productive and focused * Drive operational excellence by championing best practices in reliability, security, and delivery * Manage relationships with cross-functional stakeholders, translating business needs into engineering workstreams * Monitor team health, developer experience, and delivery metrics, adjusting plans as needed What We’re Looking For * Bachelor’s in computer science or related field; advanced degree a plus * 7+ years of software engineering experience * 2+ years of engineering management experience, leading teams of 4 or more engineers * Strong technical background in cloud infrastructure, DevOps, or SRE * Experience with AWS, Kubernetes, Terraform, or similar technologies * Proven ability to hire, develop, and retain top engineering talent * Strong communication and stakeholder management skills * Experience managing distributed teams and complex cross-functional programs * Track record of delivering high-quality systems at scale Subsidiary: Venmo Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California | ($176,500.00 - $262,350.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois | ($160,500.00 - $238,700.00 Annually) Austin, Texas | ($160,500.00 - $238,700.00 Annually) Scottsdale, Arizona | ($152,500.00 - $226,600.00 Annually) Additional
compensation for this role may include an annual performance
bonus, equity, or other incentive
compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the
benefits and conveniences of both locations. Our
Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to
benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
