Sr Business Application Analyst

requirements across sales, marketing, and operations teams Manage Salesforce administration activities, including user and license management, roles, profiles, permission sets, sharing rules, workflows, flows, approval processes, layouts, record types, dashboards, reports, and mobile administration Develop, maintain, and enhance Power BI dashboards and Power Automate solutions to support reporting, automation, KPI tracking, pipeline visibility, user adoption, and data-driven decision-making Support Salesforce CPQ administration, Salesforce configuration changes, sandbox management, release management, and platform enhancement activities Perform data migration, updates, imports, exports, and data maintenance using tools such as Data Loader and Workbench Build and maintain custom reports and dashboards to monitor key business metrics, including pipeline, conversion, engagement, data quality, and user adoption Identify manual processes and opportunities to streamline workflows using Salesforce automation, Power Automate, and AI-enabled tools Serve as a point of contact for Salesforce-related queries, troubleshooting, support, and training for users and peers Partner with stakeholders to gather

requirements, translate them into scalable solutions, document workflows, and drive platform adoption Monitor Salesforce releases, new features, security reviews, health checks, optimizer recommendations, and underutilized platform capabilities to support continuous improvement Collaborate with internal teams and technology partners to resolve Salesforce production issues, manage integrated applications, and align platform capabilities with business needs Create and maintain technical documentation for Salesforce processes, enhancements, configuration changes, and support procedures

About

the Team Our Business Application Stewardship team is responsible for enabling scalable business applications, supporting Salesforce platform effectiveness, and improving reporting, automation, and data-driven decision-making across stakeholder groups. By joining our team, you will contribute to improving user adoption, strengthening data quality, automating manual processes, and delivering technology-enabled solutions that support business operations and continuous improvement. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the

requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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