About the role
Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you’ll do Design and build high-performance React applications powered by WebSockets, SSE, and GraphQL subscriptions. Lead technical design for complex features and systems, from initial architecture through production rollout Own projects end-to-end, driving execution, technical decisions, and cross-functional alignment Improve frontend reliability, latency, and scalability in a real-time, high-throughput environment Lead debugging, incident response, and performance investigations for frontend systems Mentor and coach engineers, raising the bar for frontend engineering across
the team What we’re looking for 3+ years of experience in software engineering, with deep frontend expertise Strong experience with TypeScript and modern web application development Strong experience with React Solid understanding of client networking, async programming, performance optimization, caching, and client-side state management Experience integrating with GraphQL and REST APIs Proven ability to lead technical initiatives and influence architecture and best practices Experience mentoring junior engineers and supporting team growth Comfort working outside your immediate comfort zone and adapting as the product and team evolve Preferred
qualifications Experience building or operating delivery, logistics, or real-time systems at scale Full-stack experience and an understanding of backend tradeoffs and system design Track record of improving developer productivity through tooling, patterns, or process improvements Familiarity with modern frontend architecture best practices, including performance, security, and usability