About the role
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job Description Checkout.com is seeking an Associate, Deal Analyst to join our growing Sales Operations team in our London office to support our global growth. This role sits within our Commercial department. We are looking for someone who is highly motivated, detail-oriented and confident in collaborating cross-functionally with internal teams throughout the organisation. Within this role, you will be working with teams such as Sales, Legal, Risk, Onboarding and Finance. We are looking for someone who can build for scale - a strong interest in improving and streamlining processes, and a comfort with AI and its possibilities here is vital. The ideal candidate is a self-starter that is able to work autonomously and thrives in an entrepreneurial environment in which they can exceed expectations through personal drive. How you’ll make an impact Support and adapt the execution of new processes with a focus on pace and customer experience Provide proactive support and guidance to the sales team and our merchants to complete the onboarding process. Be a creative problem solver who finds a way to meet clients’ needs while adhering to Checkout.com ’s policies. Respond to inbound requests from the Sales team regarding onboarding or reviewing existing clients’ profiles. Ensure processes which mean we have accurate and up-to-date documentation related to deal structures and contracts. Create and review customer agreements/contracts Build and maintain positive relationships with internal stakeholders, especially sales, Customer Onboarding, and Legal teams. Manage multiple internal stakeholders while delivering exceptional service Support with the onboarding of new colleagues Based on the above, create impact through projects improving these processes