About the role
Why Delphi? At Delphi, we are redefining how knowledge is shared by creating a new medium for human communication: interactive digital minds that people can talk to, learn from, and be guided by. The internet gave us static profiles and endless feeds. Delphi is something different: a living, interactive layer of identity. It carries your voice, perspective, and judgment into every conversation - so people don’t just read about you, they experience how you think. We're now making Delphi accessible to all - so that anyone can create a digital mind as an always-on profile that can answer questions on your behalf. Our mission is bold : Make human wisdom abundant, personalized, and discoverable. Preserve legacies, unlock opportunities, and scale brilliance across generations. Delphi becomes everyone's living profile to show what you know. We are trusted and loved by thousands of the world’s most brilliant minds. We have tripled revenue, users, and Delphi interactions in the past 6 months - all organically through word of mouth. We plan to accelerate even further from here. Delphi’s investors include Sequoia Capital, Founders Fund, Abstract Ventures, Michael Ovitz, Gokul Rajaram, Olivia Wilde, and dozens of founders from Lyft, Zoom, Doordash, and many more. Our team includes founders with successful exits and builders from Apple, Spotify, Substack and more. Learn more about Delphi and this position by calling the CEO’s digital mind here
Who you are Strong multitasker who can manage multiple customer conversations and competing priorities in parallel Calm, patient, and empathetic, able to de-escalate tense situations and hold a steady tone under pressure Clear, confident communicator with strong verbal and written skills Sharp prioritization and judgment, knowing what is urgent versus what can wait, and escalating appropriately AI-fluent and tool-savvy, comfortable using AI support tools to troubleshoot, draft responses, and improve workflows Comfortable with weekend monitoring and coverage, responding quickly when issues come up 2+ years of experience working directly with customers
