Senior Account Based Marketing Manager

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and automatically delivers help. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here . The Opportunity We're looking for a Senior ABX Manager to own and scale the programs that win and expand Superhuman's most strategic accounts. At Superhuman, Account-Based Experience (ABX) is how we go to market with precision — rather than casting a wide net, we start with the accounts that matter most and build deeply personalized, coordinated experiences across every touchpoint to drive pipeline, accelerate deals, and grow revenue. You're someone who operates at the intersection of strategy, creativity, and execution — equally comfortable building an account plan with an AE and reporting pipeline influence to leadership. You bring strong executive presence, able to command the room with senior stakeholders, earn the trust of sales leadership, and communicate the impact of ABX programs with clarity and confidence. You thrive in ambiguity, love building programs from scratch, and are energized by close collaboration with the sales team to move big deals forward. This is a high-visibility, high-impact role at the heart of our enterprise growth strategy. What You’ll Own 1:1 ABX Programs (Strategic Accounts) Own end-to-end strategy and execution of personalized programs for Superhuman’s most strategic named accounts (typically top 15-30 accounts) Partner with assigned AEs to develop bespoke account plans: research account priorities, map stakeholders, identify whitespace, and design tailored engagement plays Create hyper-personalized content and experiences — including custom landing pages, executive briefings, bespoke direct mail, and tailored event invitations. Orchestrate multi-channel touchpoints (email, LinkedIn, paid, events, gifting, executive outreach) in close coordination with the Sales team Track engagement signals at the account level and activate Sales at the right moments to advance pipeline 1:Few ABX Programs (Cluster & Segment Programs) Design and run cluster-based programs targeting cohorts of 10–100 accounts grouped by vertical, company size, use case, or buying stage Build repeatable playbooks that can be scaled across segments, including messaging frameworks, content maps, and channel sequences Collaborate with content and design to develop segment-specific assets (industry landing pages, vertical-specific case studies, tailored nurture sequences) Partner with SDRs and AEs to sequence outbound and inbound touchpoints for maximum account penetration Strategy & Planning Define and maintain the target account list in partnership with Sales leadership and RevOps, using firmographic, technographic, and intent data Build and maintain account segmentation models (Tier 1 / Tier 2 / Tier 3) to prioritize resource allocation Develop the ABX program roadmap aligned to quarterly pipeline targets and sales priorities Contribute to the ABX budget allocation process, ensuring investment is focused on accounts with highest propensity to buy and expand Analytics & Reporting Own ABX program measurement: define KPIs, build dashboards, and report on account engagement, pipeline influence, and revenue impact Conduct regular account-level reviews with Sales to assess program effectiveness and iterate Maintain a test-and-learn culture — run experiments, document findings, and continuously optimize plays Cross-Functional Collaboration Act as the connective tissue between Marketing and Sales, ensuring tight alignment on account priorities, messaging, and timing Work with RevOps to ensure ABX data flows correctly through the tech stack (CRM, MAP, intent platforms, ABM tools) Collaborate with Field Marketing on account-specific event strategies and executive programs Partner with Product Marketing to ensure ABX messaging reflects current positioning and competitive differentiation