We are hiring AI Strategy & Transformation Leads to lead the rollout and expansion of Broccoli across our most strategic customers and build this function from the ground up.
This is a highly impactful role at the intersection of customer partnership, operations, analytics, and product strategy. You will work directly with executive teams at large home services platforms to deploy Broccoli, measure business impact, and identify opportunities to expand AI across their operations.
The insights you generate from working closely with customers will shape the future roadmap of the Broccoli platform, while the relationships you build will support long-term customer growth and expansion.
This role will involve occasional travel to customer locations to support deployments and strengthen executive relationships.
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
Salary
$130,000 - $160,000
Location
San Francisco
Experience
3+ years
Last stage
Unknown
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.