About the role
Senior Driver Operations Specialist Department: Market Operations & Supply Employment Type: Full Time Location: India Description We're hiring a Driver Operations Lead to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.
Responsibilities Build & maintain healthy supply in cities Carry out Csat/Psat activities, driver research & survey activities Support cross functional teams - GTM, marketing, legal, GR teams Manage large fleets for acquisitions & retentions Conduct market share analysis & create plans to improve our footprints in the market Search, hire & retain offline & online recruiters Build relationships with local authorities for effective supply mgmnt. Build GTM strategies to on-board new and active drivers Take ownership of different new projects & initiatives to drive brand name in the market Identify supply gaps within different areas and establish new channels of acquisition Extensive travel to different cities within country to manage on-ground operations
Qualifications Minimum 5 years of relevant experience in a fast paced environment Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on You are a Go-getter with the ability to solve & handle multiple projects simultaneously Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges Excellent written and verbal communication skills Strong understanding of supply ecosystem in a consumer tech environment Startup experience is a must Conditions &
Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final
