About the role
Job Application for Contract: Senior Site Reliability Engineer at Newsela New Contract: Senior Site Reliability Engineer Remote - Argentina; Brazil; Chile; Colombia; Costa Rica Apply Why You'll Love This Role: As a Senior Site Reliability Contractor, you will be involved in coding infrastructure automation with Terraform and Github Actions CI/CD. In this role, you will focus on improving our monitoring using Datadog, Sentry, and Cloudwatch. It will be critical to improve and automate our release processes to deploy Newsela services. You will have the opportunity to develop a rapport with a domain of application developers to improve infrastructure and monitoring for Newsela services in their ownership What You'll Be Doing: Be on an on-call rotation to respond to incidents that impact Newsela.com availability and provide support for developers during internal and external incidents Maintain and assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, and AWS services Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry and CloudWatch Look for ways to turn repeatable manual actions into automations to reduce on-call toil Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind Design, build and maintain core cloud infrastructure on AWS and GCP that enables scaling to support thousands of concurrent users Debug production issues across services and levels of the stack Provide infrastructure and architectural planning support as an embedded team member within a domain of Newsela’s application developers Plan the growth of Newsela’s infrastructure About You: Technical Infrastructure as code: use Terraform and Github CI/CD for automation, containerize our environments (Docker, ECS), and leverage cloud technologies to meet our goals Systems: manage, configure and troubleshoot operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters Monitoring and instrumentation: implement metrics in Datadog, Sentry, log management and related systems, and Slack/JIRA integrations Engineering practices: availability, reliability and scalability, as well as disaster recovery Work in a variety of languages: Shell, IaC, Python, SQL Execution Planning: familiarity with agile methodologies; use epics, issues to drive projects Organization: personal and team workload organization, OKR leadership Management: able to self-organize and accomplish tasks asynchronously Collaboration and Communication Leading and contributing to scope and designs for issues, epics, and OKRs Contributing to Newsela architecture diagrams, process diagrams and runbook documentation Completing Root Cause Analysis (RCA) investigations and perform readiness reviews Improving team practices through code reviews, handoffs of work and incidents Influence and Maturity Knowledge sharing, mentoring within SRE and developer teams Self-awareness, handling conflict in the team, providing and receiving feedback Maintaining good relationships with other engineering teams at Newsela that help improve the product Accountability: willing to proactively step in and do the right thing while providing candid and constructive feedback Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits. Why you’ll love working at Newsela: Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul. Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs! Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security. Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st). Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela. Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner. #LI-Remote Create a Job Alert Interested in building your career at Newsela? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Preferred First Name Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred First Name Preferred Pronouns * LinkedIn Profile * Website When is the earliest you could start in this role? * I am a currently an employee or contractor of Newsela. * Select... How did you hear about this job? * Are you located in Argentina, Brazil, Chile, Colombia, or Costa Rica? * Select... What is your permanent work location? * What are your compensation requirements? * Please provide USD per month When is the earliest you could start in this role? * How many years of site reliability engineering experience do you have? * Select... Which of the following are you versed in: * Terraform CI/CD Docker ECS mySQL Postgres Neo4J Redis Datadog Sentry Log Management Slack/JIRA integrations Shell IaC Python SQL None of the above Please rate your proficiency with English * Select... No Proficiency: Basically no knowledge of the language. The person may know a few words, but can’t form sentences or carry on any type of conversation. Elementary Proficiency: Can form basic sentences, including asking and answering simple questions. This is essentially the starting point of the language proficiency levels. This level reflects someone who is traveling to a new country and who has just begun to study a language. Limited Working Proficiency: Can handle basic work commands and social phrases. They can carry on limited casual conversations at the office and discuss their personal life. Someone at this level still needs help with more extensive conversations in the language. They can only operate independently in basic conversations. Professional Working Proficiency: Can make contributions to office meetings, have conversations with clients, and carry out most work functions requested of them. A person at this level can speak at a normal speed in the language and has a fairly extensive vocabulary. Full Professional Proficiency: Can have advanced discussions on a wide range of topics about personal life, current events, and technical topics such as business and finance. Their vocabulary is extensive and they can carry on conversations with ease. Bilingual Proficiency: Someone at this language proficiency level was either raised speaking the language or has been speaking it so long that they are completely fluent. Submit application Powered by Greenhouse