About the role
What you'll focus on What You’ll Own Sales Productivity & Enablement Operations Audit and optimize HubSpot usage across global sales teams Improve playbook adherence, activity tracking, and process discipline Build dashboards for: Pipeline generation, Activity-to-opportunity ratios, Quota attainment, Ramp-to-first-deal metrics and Deal velocity Build scalable sales workflows, routing logic, account segmentation, and lead handoff processes Drive CRM adoption by making workflows intuitive and operationally efficient Reporting & GTM Analytics Build and maintain the centralised GTM reporting layer. Own funnel reporting across: Lead → MQL → SQL → Opportunity → Closed Won. Develop multi-channel attribution reporting within HubSpot. Surface actionable insights on: Funnel leakage, Conversion trends, Pipeline quality, Revenue-driving channels, Segment and geo-level performance. GTM Systems & Tooling Own HubSpot CRM & Marketing Hub administration. Manage: Custom properties, Workflows, Lifecycle stages, Integrations, Data hygiene and Reporting architecture. Evaluate and implement AI-native GTM tools and automation workflows Improve data quality through enrichment, deduplication, and process governance Pipeline & Forecast Operations Run weekly pipeline review cadences with sales leadership Build regional pipeline coverage and gap analysis, models Improve forecast visibility and operational consistency across teams Marketing Operations Support Own attribution and funnel reporting infrastructure Maintain automation hygiene across: Segmentation, Lifecycle logic, Workflow QA and CRM synchronization Partner closely with Marketing while maintaining clear operational ownership boundaries What you bring Must-Have Skills & Experience 3–5+ years of experience in RevOps, SalesOps, GTM Operations, Business Operations, or similar roles Hands-on experience with CRM and marketing automation platforms (HubSpot strongly preferred) Strong Excel / Google Sheets skills (pivot tables, lookups, modelling) Ability to independently build systems and solve operational problems Strong analytical thinking and business curiosity Comfortable working across global teams and multiple time zones Nice-to-Have Experience with AI-native GTM tools such as: Clay Apollo AI Claude Octave Regie Glean Workflow automation experience using: Zapier Make n8n A strong point of view on how AI can improve GTM execution and operational efficiency What you'll get You’ll become part of a diverse team that's globally distributed. We are a business that's been built in the post-pandemic era, each employee given flexibility to create and build in their space. We are meritocratic and believe in the potential of our employees, we look to go further each time and develop as a team. Annual
