About the role
Senior Manager, Product Design - Vidyard Return to jobs list Senior Manager, Product Design Job type: Full Time · Department: Product · Work type: Remote Canada Job details Application form Vidyard is the leading provider of AI-powered video messaging and engagement solutions for modern revenue teams. Trusted by 100,000+ companies, Vidyard helps go-to-market teams connect with buyers more personally and effectively at scale - accelerating deal cycles, increasing close rates, and humanizing digital communication. With AI video tools, real-time analytics, and automated workflows, Vidyard is redefining how companies grow revenue through video.
About
the Role Vidyard is looking for a Senior Manager, Product Design to lead our Product Design team, reporting to the VP, Product and Design. You will work closely with the Product team to help define the vision and strategy for the suite of Vidyard products. You will champion design-led thinking and serve as a strategic partner in the product development process - ensuring every customer interaction reflects an “it just works” experience while reimagining the ways customers will use Vidyard in the future. This role is critical in building a world-class design discipline at Vidyard. You’ll work closely with leaders across the business and shape not just our products, but our people and the way we design and build. This is a remote-first role open to candidates located in Canada.
About
the Team Our Product Design team includes three Product Designers and a Copywriter/Technical Writer, each embedded in cross-functional squads alongside Product Managers, Software Development Managers, and Developers. We strive to deliver accessible, customer-centric experiences grounded in research and data, and we've built a collaborative critique culture focused on solving the problems that matter most to our customers' day-to-day work. We're a team that's actively evolving how we design. We embrace AI as a core part of our creative and operational toolkit - whether that's accelerating research synthesis, exploring design directions faster, or improving how we document and communicate our work. We're not just keeping up with the industry; we're constantly evaluating and adopting best-in-class AI tools to push the quality of our work and the efficiency of how we do it. If you're excited by the idea of helping shape what a modern, AI-forward design practice looks like, this team is for you. What You’ll Work On Craft & Quality Partner with cross-functional teams to deliver intuitive, engaging, and accessible user experiences that meet business objectives. Champion user delight and ease of use as key product differentiators. Continuously push the quality bar for our UX and help evolve our design system. Facilitate design critiques, workshops, and collaboration sessions to foster cross-functional alignment and up-level skills across the design team. Balance long-term vision with short-term execution, continuously shipping value that ladders up to the product roadmap. Product Vision & Strategy Lead generative research to help define the future direction of Vidyard’s product experience. Use insights to drive product strategy and connect design initiatives to business outcomes. Collaborate with Product and Engineering to define the design vision, strategy, and roadmap. Advocate for design thinking and a user-centered approach across the organization. Communication & Collaboration Present design work to leadership with thoughtful storytelling that influences and inspires. Facilitate collaboration between design, product, and engineering to prioritize efforts and ensure seamless execution. Advocate for design as a key driver of business success and user satisfaction across the organization. Build strong relationships with Sales, Marketing, and Customer Success to deliver a best-in-class customer experience end to end. Leadership & Management Lead, mentor, and develop a high-performing team of Product Designers and a Copywriter/Technical Writer, helping them grow their skills and achieve their career goals. Set clear goals, provide constructive feedback, and create individual development plans for team members. Foster a collaborative, customer-focused culture within
