About the role
Develop a clear understanding of customer readiness needs, market dynamics, and business opportunities, and translate those insights into differentiated product priorities. Define customer readiness frameworks, success measures, and product outcomes that improve secure AI adoption. Prioritize investments and make tradeoffs across customer value, technical feasibility, business impact, risk, and time to market. Create alignment and secure buy-in for product direction with senior leaders and cross-functional stakeholders. Create effective operating rhythms and decision-making mechanisms that help cross-functional teams move from strategy to product outcomes. Communicate product vision, priorities, roadmap, customer insights, tradeoffs, and results through executive-ready narratives and reviews. Partner across organizational boundaries to align related product areas, reduce duplication, and unlock integrated customer value. Use AI-assisted workflows, reusable artifacts, and lightweight mechanisms to improve the speed and quality of product discovery, decision-making, and execution. Contribute to an inclusive, customer-obsessed culture of learning, accountability, and continuous improvement; coach and support peers when appropriate. Bachelor's Degree AND 5+ years experience in product/service/program management or software development Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Proven experience defining product vision and strategy and driving complex, cross-functional products or feature areas across multiple engineering and product teams in highly matrixed, ambiguous environments. Deep product judgment and demonstrated ability to identify customer problems, evaluate opportunities, prioritize investments, and make clear tradeoffs. Stakeholder management and communication skills, with demonstrated ability to influence senior leadership and build alignment across organizational boundaries. Experience delivering customer-facing enterprise, cloud, security, AI, or large-scale distributed-system products, with an understanding of platform-level architecture and operations. Ability to translate customer, technical, market, and operational signals into clear product insights, strategies,
