About the role
About the Brand: Established in 1972, TONY BIANCO has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe.
About
the Role We are committed to finding exceptional talent to represent our boutique in SOHO . We are seeking a dynamic Part-Time Sales Associate who is passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key
responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing
responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Hourly Pay Range: $18/hr – $21/hr
Compensation will be determined based on the candidate’s experience, skills, competencies, and
qualifications.
What You'll Do Deliver an Exceptional Customer Experience Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations. Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions. Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences. Drive Sales Through Engagement Support store sales goals through proactive customer engagement and strong selling behaviors. Develop product knowledge to educate customers, share brand stories, and build purchase confidence. Assist customers throughout their shopping journey, from initial engagement through checkout. Support Store Operations Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation. Assist with inventory tasks, shipment processing, and daily operational priorities. Complete opening and closing procedures, keyholder
