About the role
Customer & Executive Engagement Own and deepen executive relationships with key stakeholders. Serve as the trusted advisor for business transformation, digitalization, and AI initiatives. Develop and execute multi-year account strategies covering both Unified and ISD opportunities. Build strong internal networks to ensure deal execution and customer success. Coordinate recovery plans and executive engagement when issues arise. Ensure long-term customer health and retention. Lead Unified renewal, expansion, and attach motions. Position Unified as a strategic platform for customer success, operational resilience, security, and AI readiness. Coordinate cross-functional teams to maximize Unified penetration and growth. Maintain deep understanding of Financial Services industry trends, regulations, and competitive landscape. Bachelor's Degree AND 8+ years of sales experience within the Information Technology industry, including proven experience selling cloud solutions and driving complex enterprise sales engagements. 3+ years of direct experience managing or selling to Financial Services Industry (FSI) customers, with understanding of banking, insurance, or capital markets business environments. Bachelor's Degree AND 12+ years of sales experience within the Information Technology industry, including proven experience selling cloud solutions and driving complex enterprise sales engagements. 5+ years of direct experience managing or selling to Financial Services Industry (FSI) customers, with understanding of banking, insurance, or capital markets business environments. Fluent in English, Cantonese, and Mandarin.
