About the role
<div class="content-intro"><p></p> <p><strong>About Kaseya</strong></p> <p>Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.</p> <p>Backed by <a href="https://www.insightpartners.com/">Insight Partners</a>, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.</p> <p>Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.</p> <p>We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.</p> <p>At Kaseya, we don't just raise the bar. We build it.</p> <p></p></div><p><strong>Job Summary</strong></p> <p>The Sr. Staff Software Engineer - Cloud Native and SASE focused will lead the design and implementation of a cloud-native, multi-tenant SASE solution and its interaction with a globally distributed customer network. This is a hands-on architecture role responsible for defining how customer traffic is managed across regions and gateways, while shaping scalable, resilient, and cost-efficient platform capabilities.
The role is critical to delivering production-grade distributed systems that improve performance, availability, multi-tenancy, and operational efficiency.</p> <p data-start="637" data-end="2067"><strong data-start="637" data-end="665">Roles &amp;
Responsibilities</strong></p> <ul> <li>Lead the architecture and technical design of SASE control-plane services that manage tenant configuration, policy, routing, lifecycle, and per-tenant usage across regions.</li> <li>Define and implement orchestration patterns for configuration, telemetry, and lifecycle management across a distributed gateway fleet.</li> <li>Design scalable and highly available cloud-native systems that support dynamic gateway scaling, failover, multi-AZ deployment, and multi-region traffic management.</li> <li>Evaluate and design multi-tenancy models, including siloed, pooled, containerized, and hybrid approaches, with clear trade-off analysis across scale, isolation, performance, and cost.</li> <li>Partner closely with data-plane teams to define APIs, traffic flows, and policy enforcement mechanisms for tunnels, routing, roaming, private-network connectivity, and gateway interactions.</li> <li>Establish deployment methodologies and engineering standards for CI/CD, infrastructure as code, observability, rollouts, and resilience in partnership with DevOps and SRE teams.</li> <li>Provide technical leadership by breaking architecture into executable roadmaps, writing and reviewing code, mentoring senior engineers, and influencing technical direction across multiple teams.</li> <li>Drive platform efficiency and COGs optimization through architecture decisions, resource utilization improvements, and operational scale strategies.</li> </ul> <p data-start="2069" data-end="2878"><strong data-start="2069" data-end="2096">Required
Qualifications</strong></p> <ul> <li>10+ years of experience building large-scale distributed systems in SaaS, networking, or security platform environments.</li> <li>3+ years of experience in a Staff, Principal, or Architect-level role with end-to-end ownership of architecture and delivery.</li> <li>5+ years of experience working with SASE, SSE, SD-WAN, secure web gateway, cloud firewall, VPN, or ZTNA technologies, including large-scale gateway or concentrator deployments.</li> <li>3+ years of hands-on experience designing or supporting multi-tenant architectures, including tenant-aware configuration, telemetry, usage controls, and resource isolation models.&nbsp;</li> <li>Strong hands-on experience with backend engineering languages such as PHP and GOLANG.</li> <li>3+ years of experience with private or public cloud platforms such as AWS, OCI, or similar cloud environments.&nbsp;</li> <li>Experience with distributed systems technologies including Kafka, Redis, Cassandra, ELK stack, or similar messaging, data, and observability platforms.</li> <li>3+ years of production experience with containers, Kubernetes, cloud-native service design, autoscaling, resilience patterns, and multi-region deployments.</li> </ul> <p data-start="2880" data-end="3818"><strong data-start="2880" data-end="2908">Preferred
Qualifications</strong></p> <ul> <li>3+ years of experience working with data plane concepts such as IPSec, WireGuard, TLS-based tunnels, routing, policy enforcement, and private-network connectivity.</li> <li>3+ years of experience with CI/CD pipelines, infrastructure-as-code tools such as Terraform or CloudFormation, and observability frameworks for distributed systems.</li> <li>Demonstrated ability to mentor senior engineers, influence architecture across multiple teams, and translate complex technical strategy into executable delivery roadmaps.</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Additional information</strong><br><em>Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.</em></p></div>
About Kaseya
Kaseya is a leading provider of IT automation software for IT service providers and public and private sector IT organizations. Kaseya's IT automation platform allows IT professionals to proactively monitor, manage, and maintain distributed IT infrastructures remotely, easily, and efficiently with one integrated web-based platform.
Kaseya's integrated web-based platform is complete, powerful, secure, and easy to deploy and administer. The Kaseya managed service platform is designed for IT administrators who need to reduce complexity and increase productivity, and managed service providers that want to pass those benefits to their customers and increase their own profit margins.
Features:
Our IT Automation Software is easy to integrate and implement. The software saves users time and increases staff productivity of businesses. This decreases production errors and increases productivity, allowing users to focus their time on the needs of their clients. Kaseya gives businesses the tools and technology to completely automate and improve their IT services.
Kaseya's K2 Patch Management Software can eliminate time-consuming tasks such as updating and securing networks in multiple locations and domains. With K2, IT professionals will be able to automatically keep servers, workstations, and remote computers updated with the latest security patches and software updates. Our patch management feature is able to make automatic and recurring patch scans, approve or deny patches, automate easy and fast patch deployment, interactively manage patches, flexibly configure patch management, and give comprehensive, scheduled reports.
With Kaseya's Audit and Inventory feature, you are able to track every system you are managing. With this feature, we are able to work with inventory quickly with every workstation and mobile computer on each network. Tracking every system can be done remotely at any location. The Audit and Inventory feature lets you have complete hardware and software inventory across the network.
Kaseya's System Monitoring Software provides user-defined monitoring for all the managed systems on the user's network. With the help of automated alerts, the user receives instant notification of changes and/or problems. The easy and fast set-up gets the software up and running in minutes with no software to install. It monitors servers, workstations, remote computers, Windows Event Logs, and applications. The software's automated LAN discovery and comprehensive reports keep the organization running smoothly and help ensure network security and productivity.
Our PC Remote Access with Live Connect is a fast and secure solution for any network's machines. IT professionals can access servers and workstations with ease without affecting the productivity of other users. Kaseya works on a web-based management platform which allows a single machine to have full control over all endpoints. Live Connect has the tools to do anything and everything with an agent directly.
Kaseya provides Remote Backup Software and disaster recovery for servers, desktops, and workstations. Our remote backup software offers protection, security, and peace of mind for businesses that want to ensure the recoverability of their electronic data. Our backup provides real-time programmed disk remote backup, file-level remote backup, disk imaging, monitoring, and bare metal restore.
Our Endpoint Security Software advises your system's spyware and adware to review any unwanted applications. For example, if there is something detected and pops up as a warning, anti-virus software will block and remove access to that specific program.
The Kaseya IT Management Monitoring Platform provides proactive, user-defined monitoring with instant notification of problems or changes. Receive a system alert when critical servers go down, users alter their configuration, or a possible security threat occurs. We provide IT professionals with the tools they need to proactively manage their systems and keep the organization running efficiently.
With Kaseya's Remote Control Software, IT professionals can quickly access servers, workstations, and mobile computers. Kaseya G1 is able to work behind firewalls and NAT as well. The remote control software can increase productivity and responsiveness by allowing access to computers from anywhere with a standard web browser.
Kaseya's Desktop Migration feature gives users a 3-step process in order to swap users on an existing computer. Kaseya desktop migration backs up all files, restores previous account information, and migrates single users or multiple users for one machine or many machines on a scheduled basis. Kaseya users never need to wonder what state each machine is in during the migration process.
Other roles at Kaseya
Job details
Location
Toronto, ON
Funding
Total raised
$500M
Last stage
Growth
Investors
Founders
Mark Sutherland
Co-Founder
Paul Wong
Co-Founder
Fred Voccola
Co-Founder & Former CEO (now Vice Chairman)
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.
