Job Details | Atlassian Close View this page in your language ? All languages Choose your language 中文 Deutsch English Español Français Italiano 한국어 Nederlands 日本語 Português Pусский Polski Get it free Products Featured Developers Product Managers IT professionals Business Teams Leadership Teams Featured Developers Product Managers IT professionals Business Teams Leadership Teams See all apps Featured FEATURED APPS Jira Flexible project management Confluence Collaborative knowledge workspace Jira Service Management High-velocity service delivery ATLASSIAN COLLECTIONS Supercharge teamwork seamlessly Jira • Confluence • Loom • Rovo Optimize strategy and outcomes confidently Focus • Talent • Align Deliver service at high-velocity Jira Service Management • Customer Service Management • Assets • Rovo Ship high-quality software fast Rovo Dev • DX • Pipelines • Bitbucket Build products with confidence Jira Product Discovery • Feedback • Rovo POWERED BY Rovo AI-powered apps – driven by your team's knowledge. Developers Jira Flexible project management Bitbucket Source code and CI/CD Rovo Dev Agentic AI for developers Pipelines Scalable CI/CD automation DX Measure productivity and AI impact Ship high-quality software fast Rovo Dev • DX • Pipelines • Bitbucket Rovo AI-powered apps – driven by your team's knowledge. Product Managers Jira Product Discovery Capture & prioritize ideas Jira Flexible project management Confluence Knowledge, all in one place Supercharge teamwork seamlessly Jira • Confluence • Loom • Rovo Build products with confidence Jira Product Discovery • Feedback • Rovo Rovo AI-powered apps – driven by your team's knowledge. IT professionals Jira Service Management High-velocity service delivery Guard Enhanced cloud security Rovo AI-powered apps – driven by your team's knowledge. Business Teams Jira Flexible project management Confluence Knowledge, all in one place Trello Capture and organize your tasks Loom Quick, async video updates Jira Service Management High-velocity service delivery Customer Service Management Customer experiences reimagined Supercharge teamwork seamlessly Jira • Confluence • Loom • Rovo Rovo AI-powered apps – driven by your team's knowledge. Leadership Teams Focus Enterprise-scale strategic planning Talent Knowledge workforce planning Jira Align Enterprise-wide work planning & value Optimize strategy and outcomes confidently Focus • Talent • Align Rovo AI-powered apps – driven by your team's knowledge. Back Solutions Solutions By use case Team collaboration Strategy and planning Service management Software development By team Software Marketing IT Product By size Enterprise Small business Startup Non-profit By industry Retail Telecommunications Professional services Government Rovo AI-powered apps – driven by your team's knowledge. Back Why Atlassian Why Atlassian System of Work New Atlassian's blueprint for how teams work together Integrations Connect thousands of apps to your Atlassian products Customers Case studies & stories powered by teamwork FedRAMP Compliant solutions for the public sector Resilience Enterprise-grade & highly performant infrastructure Platform Our deeply integrated, reliable & secure platform Trust center Ensure your data’s security, compliance & availability Back Resources Resources Customer Support Ask questions, report bugs & give us feedback Find Partners Consulting, training & product customization support Atlassian Ascend Resources and support for your transformation Community Learn, connect and grow with the Atlassian Community support General inquiries Product Advice Partner support Enterprise support Technical Support Pricing and Billing Developer support Purchasing & Licensing Resources Project Management Agile Atlassian Learning Get Started Project Collaboration Team Playbook Product Documentation Back Enterprise More + Less - Get it free Jira Flexible project management Jira Service Management High-velocity service delivery Confluence Knowledge, all in one place See all products Get it free Back Get it free Company Customers Careers Careers Home Apply Engineering Careers Early Careers Awards Team Anywhere Team Everyone Candidate Resources Talent Community Back Investors Events Blog Newsroom Press kit Contact More + Less - Careers Browse Jobs Our Teams Engineering AI and Machine Learning Sales All Teams Back Early Careers Team Experience Team Anywhere Team Everyone Employee Awards Back Candidate Resources Candidate Resources Hub Tips for Applying Interviewing Career Growth
Benefits and
Perks Talent Community Awards Back More + Less - Manager, Enterprise Account Management Apply for this job We are looking for a proactive Manager to lead, develop, and inspire a team of highly skilled Enterprise Account Managers. Your team is responsible for the health, retention, and growth of our largest and most complex Enterprise customers. At Atlassian, with over 300,000 customers worldwide, our Account Management team plays a critical role in driving long-term value and transformation for the organizations that rely on us most. In this role, you will lead a team that owns the full customer lifecycle, securing high retention rates while proactively identifying and closing expansion, upgrade, and cross-sell opportunities. You will partner deeply with the Global Sales organization to drive Total Book of Business growth through strategic account planning, white-space analysis, and collaborative executive mapping. We are seeking a leader who embodies ‘Heart and Balance’: someone who can champion a supportive, open, and honest team culture while maintaining the sales rigor and strategic scrutiny required to win in the Enterprise segment. You are a self-starter who takes ownership of your remit, providing the hands-on coaching your team needs to navigate complex deals and deliver an exceptional customer experience. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Drive team performance and revenue accountability , maintaining high-accuracy forecasting and balancing priorities within a complex ownership footprint. Partner cross-functionally with Enterprise Sales leadership on strategy and execution, while collaborating deeply with Services, Channel, and Customer Success teams to ensure a seamless customer journey. Focus on building a high-performing team through effective hiring, onboarding, and ongoing professional development. Act as a tireless advocate for your team , proactively identifying, escalating, and removing blockers so they can focus on delivering an ideal customer experience. Master and evolve the Atlassian GTM model , playing a critical role in building and scaling our next-generation enterprise business model globally. Champion operational excellence by owning or collaborating on projects that improve our internal practices, processes, and overall ways of working. Bridge regional
requirements with global strategy , ensuring the nuances of the Canadian market and Francophone customer needs are integrated into our broader enterprise approach. 5+ years of experience managing Enterprise-focused teams (Account Management, Inside Sales, or Customer Success) with a proven track record of hitting retention and expansion targets in high-stakes environments. Proactive owner of their assigned segment , demonstrating the autonomy to drive results and team performance while maintaining strategic alignment with broader organizational goals. Deeply committed to sales rigor and deal scrutiny , with a "trust but verify" approach to pipeline management, ensuring
the team identifies risks early and executes on every stage of the customer lifecycle. Strategic deal coaching skills , specifically the ability to push teams to go beyond "relationship management" and move toward multi-threading, business-case building, and executive-level navigation. ‘Build with Heart and Balance’ , fostering a culture of mutual support and human empathy while maintaining the accountability required for high performance and measurable outcomes. Deep experience in revenue forecasting and the use of CRM/analytics tools to drive data-backed decisions and predict book of business health with high accuracy. Adaptable and resilient in fast-paced environments , with the ability to navigate change and proactively implement improved workflows to capture new opportunities. Strong communication skills , with the ability to clearly articulate the "why" behind strategic choices to both internal leadership and Enterprise clients. Familiarity with the Canadian Enterprise landscape is highly desirable, including an understanding of regional market dynamics and procurement behaviors. Fluency in French (written and verbal) is a significant asset for effectively managing and growing business within the Quebec market and with Francophone stakeholders.
Compensation At Atlassian, we strive to design equitable, explainable, and competitive
compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States , we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 180900 - USD 236175 Zone B: USD 162900 - USD 212675 Zone C: USD 150300 - USD 196225 In Canada , for this role, our current base pay ranges for new hires are: Canada: CAD 160200 - CAD 209150 Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for
benefits, bonuses, commissions, and equity.
Benefits &
Perks Atlassian offers a wide range of
perks and
benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . Apply for this job Join the Atlassian Talent Community Don’t see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career. Join now Choose your language Deutsch English Español Français Italiano 한국어 Nederlands 日本語 Polski Português русский 中文 Privacy Policy Notice at Collection Limit the Use of My Sensitive Personal Information Terms Impressum Copyright © 2026 Atlassian
Salary
$180,900 - $236,175
Location
Remote
Total raised
$210.0M
Last stage
Public
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.