About the role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. At Celonis, we’re committed to supporting your growth and development, as well as internal career mobility. Our Internal Mobility Program provides you with career path options - not just based on what you’ve been doing, but based on what you could do for other teams, functions, or locations. We believe in your potential, that’s why we hired you, and that’s why we’re excited to share a new job opportunity with you.
The Role: As a Principal Value Engineer , you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set, with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you’ll do: This role is essentially that of a consultant. Your job is to help customers adopt the Celonis product (software) and support them all the way through to achieving tangible business improvements. Identify & Frame Value (This is the “proposal” phase, before the customer buys or fully implements Celonis.) Discover Customer Needs: You’ll start by understanding a customer’s top strategic goals. Your job is to translate those goals into specific use cases where Celonis can have a high impact. Build the Business Case: To help win new customers, you will create product demos and compelling presentations (business cases). These will show the customer, often using industry benchmarks, how much value (e.g., cost savings, efficiency gains) they can expect. Present to Executives: You will run small-scale “Proof of Value” (PoV) projects (like a trial) to test the software on their data. You will then present the results, the value opportunity you found, and a strategic roadmap to their C-Level executives. Realize Value (This is the “execution” phase, after the customer has started using Celonis.) Find Improvement Opportunities: You will lead workshops with the customer. Using the Celonis platform to analyze their business data, you will pinpoint specific opportunities for process improvement. Drive Change: You will help develop concrete improvement measures and work with the customer to launch internal change initiatives to fix the problems you’ve identified. Report the Results: You will present the concrete results and the actual value realized (e.g., “We improved process X, which saved $Y”) to the customer’s senior management. Scale Value (This is the “expansion” phase, focused on long-term adoption and growth.) Manage the Full Customer Journey: You are responsible for the customer’s entire relationship with Celonis—from their initial use (landing) to helping them use it in new departments (expanding), ensuring they use it effectively (adoption), and making sure they renew their contract. Build a Strategic Roadmap: You will work with the customer to create a long-term plan to embed Celonis as a core platform for business transformation in their organization. Provide Product Feedback: You will take what you learn from customers and new use cases back to the Celonis product development teams to help make the platform and apps even better.
