About the role
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to
the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About
the Role: CrowdStrike Services is seeking a Platform Operations Sr. Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike Falcon platform and related applications. The Platform Operations Sr. Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.
What You'll Do: Deployment and Operations activities may include: Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications Assist customer with operationalizing all modules of the Falcon platform Troubleshoot customer issues across small to large enterprises Utilize and engineer native and 3rd party software deployment technologies Develop scripting and application solutions using Falcon APIs Customer project planning and status Work closely and collaboratively with customer information technology teams Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management Assist customers with the integration of CrowdStrike into existing tools Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors Work closely and collaboratively with Platform Operations team to develop customer facing collateral Ability to travel up to 25% of the time What You'll Need: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following: Basic understanding of software deployment technologies Knowledgeable on Windows, Mac, and Linux platforms Excellent communication skills in Spanish and English. Experience with communications and effective ability to build collaborative relationships Experience with presentation technical content to various audiences Experience in computer and network systems security Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems Proactive and thorough ability to manage work and prioritize customer projects High level of motivation; self-starter; results driven Potential for travel and assignment work exists
