About the role
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and
The Role Zipline is looking for Order Operations Specialists in Rwanda to support US-based partner operations. This team supports US-based order operations by ensuring menu accuracy, processing customer orders, and maintaining reliable partner workflows across extended operating hours. This role will be responsible for creating restaurant menus for new partners, making weekly menu updates, and helping intake and process customer orders quickly and accurately. This is a hands-on operations role that requires strong attention to detail, clear communication, and the ability to move quickly while maintaining a high standard of service for customers, partners, and internal teams. This is an entry-level operational role best suited for candidates with some prior work experience demonstrating reliability, accountability, and consistency in fast-paced environments.
