About the role
At Zelis, we Get Stuff Done. So, let’s get to it! A Little
About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of
how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape
who you are. Position Overview The Director, Accounts Receivable will lead AR operations for a high-growth business unit. This role will own cash performance, drive process excellence, and modernize the end to end process through technology, automation. You will lead a team of 10 and partner across Finance, Operations, and IT to build scalable, efficient, and tech-enabled AR processes. What You’ll Do Lead end-to-end AR operations: billing, collections, and cash applications Drive cash performance: improve collections, reduce aging and bad debt Build and execute a roadmap for automation and process optimization across AR workflows Partner with IT and Workday admins to implement systems, integrations, and workflow tools that reduce manual work Leverage data and analytics (e.g., dashboards, BI tools) to improve leadership visibility and decision-making Apply predictive insights / AI-enabled approaches to prioritize collections and identify risks Standardize processes and strengthen controls to ensure accuracy and compliance Develop and coach a high-performing team; set clear goals and accountability, including resources in our Global Delivery Center located in India Act as a trusted partner to senior leaders and key clients on AR strategy and performance What You Bring 10+ years in Accounts Receivable, Finance, or related functions 5+ years leading teams (including managers) Proven ability to improve cash performance and operational efficiency Experience driving automation, system implementations, or digital transformation in finance Strong analytical skills; experience with BI tools (e.g., Tableau, Power BI) or similar Familiarity with workflow/automation tools (RPA or equivalent) and system integrations Ability to translate business needs into scalable, technology-enabled solutions Solid understanding of accounting principles and close processes Experience with Workday or similar AR systems preferred What Sets You Apart Data-driven mindset with a focus on measurable outcomes Ability to balance day-to-day execution with strategic transformation Strong communicator who can influence cross-functional stakeholders Continuous improvement mindset with a focus on innovation and efficiency Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies. While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule. Base Salary Range $139,000.00 - $176,700.00 At Zelis we are committed to providing fair and equitable
