Process Optimization Specialist This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Responsible for conducting or participating in multi-disciplinary process improvement initiatives throughout the organization, often extending to suppliers and customers. Develops and leads process improvement initiatives to optimize business processes and participates in development activities of the Lean Six Sigma community. Supports project selection, scoping, delivery and reviewing to ensure effective application of the Lean Six Sigma methodology and alignment with business vision and strategy. Promote Quality Culture by sharing best practices for introducing, driving and sustaining Lean Six Sigma in company. Counsels company’s business units and functions regarding implementation of improvement strategies, measurement and training. Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
Responsibilities: Coordinates portions of initiatives involving one or more functions and project teams to drive process improvement for products or service offerings. Reviews audit and assessment results to identify trends and issues, perform root-cause analysis, develop recommendations for resolution and track effectiveness of remedies. Coordinates the activities of associated project teams; tracks progress against established plans, reports results, and makes recommendations for alterations or updates to program manager. Supports program communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans. Education and Experience Required: Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent Typically 2-4 years experience. Knowledge and Skills: Using data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources. Experience in end to end process mapping. Ability to apply analytical, statistical and problem solving skills. Understanding of industry and internal quality standards and methodologies. Using empirical analysis, modeling and testing methodologies to validate compliance with quality standards. Knowledge of project and program methodology, resource allocation plans, budgets, and
requirements. Strong written and verbal communication skills; mastery in English and local language. Ability to effectively communicate quality plans, proposals, and results, and negotiate options. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Reporting, Coaching, Compliance Management, Creativity, Critical Thinking, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative, Policy and procedures, Process Improvements, Quality Initiatives, Regulatory Policies {+ 3 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of
benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #costarica #networking Job: Quality Job Level: Intermediate HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of
qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.
