About the role
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Job Title: Principal Software Engineer Why Kaseya? Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a highimpact role. Join the Kaseya growth rocket ship and see how we are #ChangingLives! Job Summary We’re hiring a Principal Software Engineer to provide technical leadership across enterprise SaaS platforms and strategic engineering initiatives. This role is responsible for shaping architecture, guiding platform evolution, and driving the delivery of scalable, secure, and reliable software across multiple products and teams. You will partner with Engineering, Product, Security, and Architecture leaders to solve complex technical challenges, influence long-term technology strategy, and raise engineering standards across the organization. Roles &
Responsibilities Define and drive architecture for enterprise SaaS platforms, distributed systems, and shared platform services Lead complex technical initiatives spanning multiple engineering teams, products, and business domains Establish technical direction for scalability, reliability, security, observability, and platform modernization efforts Partner with Product and Engineering leadership to translate business objectives into long-term technical strategies Lead architecture reviews, design reviews, and technical decision-making for high-impact initiatives Drive engineering standards and best practices related to system design, operational excellence, automation, and software quality Mentor senior engineers, staff engineers, and technical leads through technical guidance and architectural leadership Identify opportunities to simplify systems, reduce technical debt, and improve engineering velocity across teams Required
Qualifications 12+ years of software engineering experience building SaaS applications, distributed systems, or enterprise software platforms Experience leading architecture and technical strategy across multiple teams or product areas Experience delivering large-scale technical initiatives involving distributed systems, cloud platforms, or enterprise applications Experience designing secure, scalable, and highly available production systems Experience driving technical standards, architecture reviews, and engineering best practices across an organization Preferred
Qualifications Experience with enterprise SaaS platforms, IT management software, automation platforms, or cybersecurity products Experience with technologies such as Java, C#, .NET, SQL, AWS, Azure, or similar enterprise technology stacks Experience leading platform modernization, cloud transformation, or large-scale architecture initiatives Experience working with cloud-native architectures, distributed systems, and event-driven platforms Experience mentoring senior technical talent and influencing engineering organizations without direct management authority Experience integrating AI-enabled capabilities into production software systems Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT) in engineering workflows Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
About Kaseya
Kaseya is a leading provider of IT automation software for IT service providers and public and private sector IT organizations. Kaseya's IT automation platform allows IT professionals to proactively monitor, manage, and maintain distributed IT infrastructures remotely, easily, and efficiently with one integrated web-based platform.
Kaseya's integrated web-based platform is complete, powerful, secure, and easy to deploy and administer. The Kaseya managed service platform is designed for IT administrators who need to reduce complexity and increase productivity, and managed service providers that want to pass those benefits to their customers and increase their own profit margins.
Features:
Our IT Automation Software is easy to integrate and implement. The software saves users time and increases staff productivity of businesses. This decreases production errors and increases productivity, allowing users to focus their time on the needs of their clients. Kaseya gives businesses the tools and technology to completely automate and improve their IT services.
Kaseya's K2 Patch Management Software can eliminate time-consuming tasks such as updating and securing networks in multiple locations and domains. With K2, IT professionals will be able to automatically keep servers, workstations, and remote computers updated with the latest security patches and software updates. Our patch management feature is able to make automatic and recurring patch scans, approve or deny patches, automate easy and fast patch deployment, interactively manage patches, flexibly configure patch management, and give comprehensive, scheduled reports.
With Kaseya's Audit and Inventory feature, you are able to track every system you are managing. With this feature, we are able to work with inventory quickly with every workstation and mobile computer on each network. Tracking every system can be done remotely at any location. The Audit and Inventory feature lets you have complete hardware and software inventory across the network.
Kaseya's System Monitoring Software provides user-defined monitoring for all the managed systems on the user's network. With the help of automated alerts, the user receives instant notification of changes and/or problems. The easy and fast set-up gets the software up and running in minutes with no software to install. It monitors servers, workstations, remote computers, Windows Event Logs, and applications. The software's automated LAN discovery and comprehensive reports keep the organization running smoothly and help ensure network security and productivity.
Our PC Remote Access with Live Connect is a fast and secure solution for any network's machines. IT professionals can access servers and workstations with ease without affecting the productivity of other users. Kaseya works on a web-based management platform which allows a single machine to have full control over all endpoints. Live Connect has the tools to do anything and everything with an agent directly.
Kaseya provides Remote Backup Software and disaster recovery for servers, desktops, and workstations. Our remote backup software offers protection, security, and peace of mind for businesses that want to ensure the recoverability of their electronic data. Our backup provides real-time programmed disk remote backup, file-level remote backup, disk imaging, monitoring, and bare metal restore.
Our Endpoint Security Software advises your system's spyware and adware to review any unwanted applications. For example, if there is something detected and pops up as a warning, anti-virus software will block and remove access to that specific program.
The Kaseya IT Management Monitoring Platform provides proactive, user-defined monitoring with instant notification of problems or changes. Receive a system alert when critical servers go down, users alter their configuration, or a possible security threat occurs. We provide IT professionals with the tools they need to proactively manage their systems and keep the organization running efficiently.
With Kaseya's Remote Control Software, IT professionals can quickly access servers, workstations, and mobile computers. Kaseya G1 is able to work behind firewalls and NAT as well. The remote control software can increase productivity and responsiveness by allowing access to computers from anywhere with a standard web browser.
Kaseya's Desktop Migration feature gives users a 3-step process in order to swap users on an existing computer. Kaseya desktop migration backs up all files, restores previous account information, and migrates single users or multiple users for one machine or many machines on a scheduled basis. Kaseya users never need to wonder what state each machine is in during the migration process.
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Job details
Location
Toronto, ON
Funding
Total raised
$500M
Last stage
Growth
Investors
Founders
Mark Sutherland
Co-Founder
Paul Wong
Co-Founder
Fred Voccola
Co-Founder & Former CEO (now Vice Chairman)
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.