Senior Staff Production Engineer (Cloud Platform, Production & Reliability) - hybrid

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary The Production Engineering team is responsible for building, scaling, and operating the cloud platform for CyberArk Machine Identity Management products. Our solutions are trusted by the world's largest organizations to protect and manage TLS machine identities, SSH machine identities, and code signing identities. As a Senior Staff Production Engineer, Platform on the Production Engineering Team, you will design and build the foundational cloud platform capabilities that power our products at scale. Operating at the intersection of software engineering, distributed systems, cloud infrastructure, and production reliability, you will develop platform services, automation frameworks, internal tooling, and cloud-native architectures that improve developer productivity, operational efficiency, and system resiliency. This role is ideal for engineers who view infrastructure as software, enjoy solving complex distributed systems challenges, and are passionate about building platforms that enable engineering teams to move faster and operate reliably at scale. What You’ll Do Platform Engineering & Software Development Design, build, and maintain cloud platform capabilities, automation services, and engineering tooling that improve scalability, reliability, and developer productivity. Develop software solutions and platform services using Python, Go, or similar languages to automate operational workflows and eliminate manual processes. Build reusable platform frameworks, Infrastructure as Code modules, and self-service capabilities that accelerate engineering teams. Design and evolve Internal Developer Platform (IDP) capabilities that improve onboarding, deployment, and operational consistency. Drive engineering standards and platform best practices across cloud-native environments. Distributed Systems & Cloud Infrastructure Architect and evolve highly available cloud platforms supporting large-scale distributed systems. Design scalable Kubernetes-based platform capabilities and cloud-native infrastructure solutions. Partner closely with software engineering teams to improve service architecture, resiliency, and operational readiness. Design and implement observability, monitoring, and telemetry solutions across platform services and distributed environments. Lead scalability, performance, and reliability initiatives across cloud infrastructure and platform components. Production Reliability & Operational Excellence Lead incident response, root cause analysis, and long-term remediation efforts. Drive improvements in availability, resiliency, and operational maturity across production systems. Establish SLI/SLO-driven reliability practices and engineering accountability. Identify and eliminate operational toil through software engineering, automation, and platform improvements. Mentor engineers and contribute to raising the technical bar across platform and production engineering disciplines.