Manager, Fraud Operations

qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have a Bachelor’s Degree in Business, Operations or similar discipline or equivalent job experience. 1+ years of people management experience, leading global operations teams in a fast paced, ever changing environment. 2+ years experience in fraud, abuse or compliance in eCommerce, FinTech, or telecommunications. Willingness to work a non-traditional schedule; weekends and holidays may be required Strong written and verbal communication skills and are comfortable presenting to various levels of leaders/ stakeholders Desired: Intermediate knowledge of SQL, Looker, Tableau or similar data extraction and data visualization tools Basic understanding APIs and related technologies You are a natural problem solver, comfortable using data to arrive at decisions and you consistently demonstrate sound business judgment. You are able to build relationships and influence stakeholders across the organization. Strong project and process management skills, including establishing/managing a budget and setting/achieving goals You have excellent time management and organizational skills and are comfortable working under pressure. Location This role will be remote and based in Estonia Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many

benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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