About the role
MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 400 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, East Providence, RI, and Denver, CO. We're making new and exciting things – and we could really do with your help. \n Team Intro Welcome to MOO - Our purpose is simple, great design for everyone. Want to join us? We are award-winning, design-led, technology driven, and powered by some pretty awesome people. You might be one of them. MOO's Business Services offering provides an online platform for businesses to create and scale their beautiful print products with the click of a few buttons (just like magic). Business Service clients range from robust corporations looking for consistency and brand control, to creative resellers who partner with MOO to bring their designs to life and delight their clients. To continue the success that MOO Business Services is today, we are looking for an exemplary B2B Account Executive in our London location who will onboard and inspire new business clients, further helping us grow our business services base in the UK, Europe, and further afield. Your sales team will be made up of Account Executives, Account Managers and a Sales Manager. Together you are responsible for onboarding and growing existing business services accounts at MOO, and working collaboratively to ensure that each client has a seamless experience working with us. The Role MOO is seeking a motivated and ambitious Account Executive that can adapt well to change and, work in a fast paced environment. As an Account Executive at MOO you will be the initial point of contact for prospective new business clients looking to MOO's Business Services team for support and guidance with starting or scaling their branded print and custom merchandise needs. The person we want This is an exciting opportunity in our Cape Town office for a salesperson that can build rapport quickly, perform in-depth discovery, and make recommendations to MOO’s prospective business clients on how they can best use our products and services. Responsibilities The successful candidate will report to one of our UK based Sales Managers and work closely with the Design Services and Customer Success teams to provide a smooth on-boarding experience. Responsibilities Serve as the first human contact with business customers and introduce them to MOO service, design, and product offerings Leverage moderate skill in influencing and resilience to fully understand prospective business client needs and inspire them through thoughtful value driven proposals Leverage moderate to advanced qualifying skills to access the level of an opportunity and make strong recommendations and accurate forecasting assumptions Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or the Customer Success team Provide live demonstrations of our business platform, help prospective clients product product samples, and educate on our product and service offerings Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business Work with MOO team of internal designers to ensure client designs will shine on paper and branded merchandise products Keep clear records of work in Sales Department CRM system so that the department can work as a team to ensure the best client experience Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels Leverage moderate closing skills to achieve and exceed monthly new account and revenue targets Source additional leads through outbound phone calls and messaging to identify and engage prospects in target markets and customer profiles Meet and exceed daily outbound activity requirements Accurately forecast anticipated monthly achievement upward to sales manager and at times other leaders in the business Engage in weekly coaching sessions and 1:1s with sales manager Be an active member of assigned sales team and wider department by being an engaged participant in team meetings and strategy sessions About you The ideal candidate for this opportunity: Motivated to make 35+ outbound calls a day Leverages sales skills and moderate to advanced level business acumen to dig deeper in opportunity funnels and make creative sales Highly organised and able to handle a high inbound lead flow, opportunity pipeline, as well as onboarding new customers Has 2-3 years of experience in a customer-facing role, preferably in sales Goal-oriented, and likes to chase an ambitious target Learns new tech platforms quickly, and thrives in a hybrid work environment Prefers busy days with lots of action and will actively seek and prospect opportunities Coachable and enjoys learning new skills and strategies Professional, friendly, and helpful on the phone and in writing Enjoys being in an advisory role, helping clients solve problems and coming up with creative solutions Can operate effectively in situations where there is ambiguity Has a growth mindset Has an interest or background in design and print Enjoys a challenge and isn’t afraid to try something new Thrives in a team setting and working closely with peers towards personal and professional growth Nice To Haves Previous phone or in person sales experience, specifically in prospecting and/or onboarding new business Knowledge of design/print Experience with Salesforce, Salesloft, and Monday.com or other ticketing systems Bi-lingual capabilities Bachelor’s degree or significant work experience in sales field preferred \n What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance. UK Benefits That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO’s share option scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. US Benefits That’s why we offer 23 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we'll cover 100% of your health, dental and vision care premiums. We'll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we'll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).
