About the role
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. The Product Management team is looking for an experienced Senior Product Manager to focus on the ezCater Reporting and Insights platform for our restaurant partners. In this position, you will build the reporting capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the insights necessary to be successful on our marketplace. You will leverage AI to provide relevant reporting and recommendations to our restaurant partners. You will develop API’s to allow our restaurant partners to pull data directly into their own reporting systems. You will partner with other teams including engineering, data, and user experience to build cohesive restaurant partner reporting experience. You will create the long-term vision for the Reporting and Insights platform and create a roadmap to build a best-in-class reporting suite..
What You'll Do: Drive the vision and develop a roadmap for the restaurant partner Reporting and Insights platform. This includes in-product reporting and the externally facing API’s to give partners access to the data that they need. Expand our overall reporting capabilities and provide insights to our restaurant partners based on their needs. Tell a compelling story using research and data to evangelize the roadmap and vision. Build deep empathy for ezCater users and become their biggest champion. Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences. Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience. Create and monitor the ongoing metrics that measure and define success. Travel to Boston quarterly for planning and business reviews Have fun building impactful software with awesome people. What You Have : (insert details here in bullet format) 8+ years of product management experience, ideally with marketplace experience. Experience designing and implementing reporting solutions Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions. A history of building best in class experiences across platforms. Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions. Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas. Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash
