Sr. Manager, Professional Services, US Public Sector SLED (NGFW/SASE)

Qualifications 7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures. 5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff, with teams of 10+ technical resources. Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition. Strong foundational understanding of Internet security concepts and products, with a deep demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components. Demonstrated experience running a profitable Professional Services or Customer Success business, including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates. Experience with Professional Services Automation tools (e.g., Clarizen, Kantata), Sales Management tools (e.g., Salesforce), and Business Intelligence tools (e.g., Tableau). Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients. Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership. Bachelor’s Degree or equivalent military experience. Ability to travel up to 25% domestically to customer sites and internal business meetings. US Government DoD Active Top Secret Clearance or higher. Preferred

Qualifications Relevant industry certifications such as CISSP and/or PMP. Professional background in cybersecurity or enterprise IT.

Qualifications

Compensation Disclosure The

compensation offered for this position will depend on

qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered

compensation may also include restricted stock units and a

bonus. A description of our employee

benefits may be found here . $178,000.00 - $245,500.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

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