About the role
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. The Parcel Experience BI Analyst sits at the intersection of data and operations — translating parcel performance data into decisions that reduce cost, improve delivery outcomes, and strengthen client relationships. This is a hybrid role: part analyst building the dashboards and models that power Stord's parcel intelligence programs, part embedded partner for brands who need someone who can explain what the data means and act on it. You'll own the analytical layer of the Parcel Experience team, with direct responsibility for client-facing cost and service analysis, and the BI infrastructure that supports both. The Parcel Experience BI Analyst sits at the intersection of data and operations — translating parcel performance data into decisions that reduce cost, improve delivery outcomes, and strengthen client relationships. This is a hybrid role: part analyst building the dashboards and models that power Stord's parcel intelligence programs, part embedded partner for brands who need someone who can explain what the data means and act on it. You'll own the analytical layer of the Parcel Experience team, with direct responsibility for client-facing cost and service analysis, and the BI infrastructure that supports both.