Engineering Validation & Reliability Technician - Ground Systems

What You'll Do Field Return Investigation & Issue Triage Investigate returned hardware using structured electrical and system-level troubleshooting techniques. Characterize failures, isolate root causes, and document technical evidence including logs, measurements, and observations. Escalate complex issues with clear engineering findings and recommendations. Support Field Service Engineering Partner with Field Service Engineers to resolve escalated technical issues. Validate corrective actions and provide engineering feedback to improve future designs and supportability. Engineering Test Support Execute engineering validation plans, fixture bring-up, prototype verification, and regression testing. Collaborate with Ground Systems Test Engineers to verify design changes and reproduce field issues. Documentation & Continuous Improvement Document investigations, test results, and corrective actions. Identify recurring failure trends and recommend improvements to products, processes, and documentation. What You'll Bring Minimum

qualifications 2–5+ years supporting electrical or electromechanical hardware in engineering, manufacturing, or test environments. Strong electrical troubleshooting and structured root cause analysis skills. Experience executing engineering validation or manufacturing test procedures. Ability to read electrical schematics, wiring diagrams, and mechanical drawings. Hands-on experience with multimeters, oscilloscopes, power supplies, and common laboratory equipment. Strong documentation, communication, and cross-functional collaboration skills.

Nice to have Experience with automated test equipment, robotics, embedded systems, or aerospace hardware. Experience with reliability engineering, failure analysis, CAD, or data analysis tools. Experience supporting prototype development or engineering investigations. Success in this role means delivering high-quality engineering investigations, identifying root causes, executing reliable validation testing, and providing actionable technical feedback that improves product reliability, engineering decision making, and future product designs. What Else You Need To Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

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