About the role
About incident.io incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop. Since launching in 2021, we’ve helped over 1,500 companies, including Netflix , Airbnb , and Block , run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures , Insight Partners , and Point Nine, alongside founders and executives from world-class technology companies.
The Team Our Enterprise sales presence is set to expand significantly in 2026, and we’re looking for strong, experienced leadership to help build a high-performing team of AEs and drive growth across strategic markets across the Americas. As Enterprise Sales Manager, you’ll play a key role in turning our early momentum into a scalable and repeatable sales engine for the region. You’ll be responsible for hiring, developing, and leading a team of Enterprise Account Executives, while shaping the strategy and operating model that underpins our long-term success across. You’ll partner closely with our Head of Enterprise Sales, founders, and other senior leaders to define regional priorities, close strategic deals, and lay the foundations for sustainable growth.
The team you build will be instrumental in strengthening our market position and expanding our footprint across the enterprise segment. This is a hands-on leadership role for someone excited to build from the ground up, combining strategic thinking with execution, and helping take incident.io ’s enterprise business to the next level. What you’ll be doing: Hire, develop, and lead a team of Enterprise Account Executives across key markets. Define and execute the regional sales strategy , working closely with the Head of Enterprise Sales to build a repeatable, outbound pipeline engine. Support your team in navigating complex, high-value sales cycles —from initial outreach to close. Collaborate with cross-functional partners (Product, Marketing, CS) to align on market needs and opportunities. Build scalable processes, tools, and forecasting rhythms to help
