About the role
At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with one bold mission: to eradicate the inefficiencies and confusion that have plagued the lending and collections industry for decades.
Today, we stand at the forefront of a seismic shift in the industry, pioneering the concept of consumer finance intelligence. Powered by our cutting-edge platform, Prodigal’s Intelligence Engine, we’re creating the next-generation agentic workforce for consumer finance—one that empowers companies to achieve unprecedented levels of operational excellence.
With over half a billion consumer finance interactions processed and a growing impact on more than 100 leading companies across North America, we’ve established ourselves as the go-to partner for organizations that demand more from their AI solutions. Our unparalleled experience, coupled with our trusted customer relationships, uniquely positions us to build generative AI solutions that will revolutionize the future of consumer finance.
At Prodigal, we are driven by a singular, unrelenting purpose: to transform how consumer finance companies engage with their customers and, in turn, drive successful outcomes for all.
About the Role
We're seeking an exceptional Agent Engineer specializing in Applied AI and Prompt Engineering to join our team building next-generation industry centric vertical Voice AI Agents. In this role, you'll be at the intersection of AI engineering and customer experience, crafting and optimizing prompts that power natural, effective voice conversations in consumer finance.
You'll work directly with our proprietary voice AI technology, analyzing conversation data, iterating on prompt strategies, and implementing systematic approaches to improve agent performance. This is a hands-on technical role that requires both engineering excellence and a deep understanding of conversational AI design.
