About the role
About the Team
OpenAI’s AI Deployment Manager team partners with the world’s most ambitious organizations to help them turn cutting-edge AI capabilities into everyday impact. We specialize in technical enablement and adoption, guiding customers through how to effectively use OpenAI’s products across teams, workflows, and stages of maturity.
Our work spans structured workshops, technical enablement, and adoption programs that help customers move from initial exposure to confident, scalable use. We work closely with Sales, AI Success Engineers, Solutions Engineering, and Product to ensure customers are not only enabled, but set up for long-term success as OpenAI’s platform evolves.
Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to ensure that AI benefits the way people work, build, and innovate. This role sits at the center of that mission.
About the Role
The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.
This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.