e-Commerce Specialist

the team to move fast without individual ownership becoming a single point of failure. AI-Driven Optimisations: You'll design and maintain repeatable workflows and templates leveraging AI optimisations that reduce campaign idea-to-live time. Data-Driven Insights: You’ll monitor key metrics like CVR, AOV, and Bounce Rates like a pro, to diagnose and pivot underperforming campaigns in real-time. You’ll leverage system intelligence to identify funnel "leaks," ensuring high-velocity optimization without getting bogged down in "click-ops". Let’s talk about you You’re a seasoned pro who thrives on taking the lead . You don’t wait for a ticket to be assigned; you proactively identify the opportunity and move the work forward. You’re a Shopify Power User: You have deep, expert-level experience with Shopify (Plus preferred). You understand CMS logic, metafields, and how to push the platform to its limits while maintaining strict governance. You’re a Strategic Thinker: You look beyond the immediate task to see how it impacts the broader ecosystem. You proactively use site health metrics and feasibility data to steer global initiatives and ensure technical performance is never sacrificed for creative ambition. You’re a Quality Advocate: You have a "zero-defect" mindset. You believe that "good enough" isn't enough when it comes to the customer experience. You’re an Automator by Default: you build systems that are transparent and scalable, ensuring the business never relies on one person as a single point of failure. You’re a Collaborative Leader: You know how to manage complex senior stakeholders, influencing creative and marketing teams to align with digital best practices. You’re High-Energy & Adaptable: You move at the speed of a scale-up, and you’re comfortable pivoting as we enter new markets and verticals. The Essentials Solid professional experience in large, systemised e-commerce operational environments, digital merchandising, or product management. You bring the maturity and insight of someone who has previously led a team or workstream before. Deep experience in global markets at mid-enterprise size (handling multiple currencies/regions) is highly preferred. Proven track record of driving measurable conversion growth through on-site optimisation. Strong technical literacy - HTML/CSS, SEO best practices, AI automation, and hands on experience utilising A/B testing tools. Why should you work with us? As a certified B Corp™ , we maintain the highest standards of social and environmental impact. We offer competitive, market-informed salaries, generous paid leave (including “Life” Leave ), tailored learning opportunities, and a remote-first culture that actually trusts you to do your best work. Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. We believe a diversity of perspectives makes a team stronger. Even if you don’t check every box above, we want to encourage you to introduce yourself. APPLICATIONS CLOSE: 30 MAY 2026 Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country Phone Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Aside from being a total toilet paper fanatic, what was it about our job ad that made you apply? * LinkedIn Profile please! Beyond using AI to help yourself work faster, tell me about a time you integrated an AI-driven automation into a team-wide workflow. How did it reduce the time from 'idea to live' for other stakeholders, not just for you? * Can you share an example of a campaign that looked great but performed poorly on launch day? What was your real-time diagnostic process to find the funnel 'leak' and fix it?" * Inclusion & Representation We’d love to know a little more about who applies to Who Gives A Crap. By sharing how you identify, we can improve our diversity, equity and inclusion efforts . How does this work? We anonymise and aggregate this information - then use it to help us understand who’s applying, and what we can do to reduce bias and be as inclusive as possible. All information provided will be kept according to our strict privacy standards . Filling this part out is completely optional, but we really hope you choose to answer. Please know whether you decide to share or not will not influence the outcome of your application. It’s important to us that when we’re asking this set of questions around identity and representation that everyone responding feels included and considered, so we’ve given you the opportunity to self-describe or opt out of answering entirely! Of the following options, which race/ethnicity most closely describes how you identify? Please select all that apply. Select... Of the following options, which gender most closely describes how you identify? Select... Do you identify as transgender? Select... Submit application Powered by Greenhouse

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