Technical Sales Manager (Pre-Sales Systems Engineer), SD-WAN

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary As a Technical Sales Manager (TSM) for SD-WAN, you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM’s bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers’ environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements. Your Impact Establish yourself as a trusted advisor on Palo Alto Networks’ SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions Ensure ongoing customer happiness, support and adoption Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.) Understand and effectively differentiate against our top competitors Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution Your Experience 5+ years of relevant technical pre-sales systems engineering work experience within the networking field Highly advanced experience with SD-WAN architectures/providers, as well as BGP routing Additional preferred technical capabilities may include a mix of the following – WAN technologies – MPLS, MetroE, Leased Lines, Broadband Tunneling protocols – SSL/TLS, IPSec, GRE, DMVPN IP Routing – BGP, OSPF, Static, Network Address Translation Virtualization technologies – ESX, KVM, Xen, Microsoft preferred Network security capabilities – IPS/IDS, Zone-Based Firewalls Ability to travel up to 50%