Professional Services Consultant | Careers at Abnormal Skip to main content Why Abnormal Platform Behavioral Security Platform Overview Email Security Inbound Email Security Stop phishing & malware Account Takeover Protection Detect compromised accounts AI Security Mailbox Autonomous triage & response Email Productivity Reduce unwanted email AI Phishing Coach Train users in real-time Posture Management Identify misconfigurations Messaging Security Protect Slack, Teams & more Misdirected Email Prevent data leakage Identity & AI Security Identity Threat Protection Stop identity threats AI Security Secure AI transformation Infiltration Prevention Keep bad actors out Platform Attune Behavioral AI Foundation Model Integrations Connect your stack AI Data Analyst Insights on demand Product Resources Product Tours Explore interactively Demo Videos See our Platform in action What's New Latest updates Solutions Solutions Overview By Industry Financial Services Prevent fraud & protect customers Healthcare Secure patient data & care delivery Manufacturing Protect production from cyber threats Retail / Hospitality Stop fraud across every transaction Technology / IT Protect users & critical systems Public Sector Defend agencies from modern threats Education Secure campuses, students, & staff By Use Case Prevent BEC & Impersonation Stop executive fraud Detect QR Code Attacks Block quishing threats Stop Generative AI Attacks Defeat AI-crafted threats Prevent Account Takeover Protect cloud apps Displace Your SEG Modern email security Automate SOC Operations Reduce analyst workload Mitigate Cybercrime Losses Protect the bottom line Customers Customers Customer Stories Learn how leading organizations win with Abnormal. Customer Love See what customers are saying about Abnormal Support Support Portal Get help & submit tickets Featured CUSTOMER STORY Valvoline Replaces SEG with Autonomous AI to Stop Evolving Threats Resources Resources Resource Center Analyst Reports White Papers Data Sheets On-Demand Webinars Industry Briefs Thought Leadership Abnormal Blog Stay ahead of emerging cyber threats & security trends. Learning Center Find deep dives & technical education Cybersecurity Glossary Understand cybersecurity concepts, terminology, & attack techniques. SOC Unlocked Podcast Weekly SOC practitioner interviews Abnormal Intelligence Threat Intelligence Digest Explore original research, threat insights, & expert analysis. Featured REPORT 2026 Report Details How Threat Actors Tailor Their Tactics Company Company Overview Company
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About
the Role We are seeking a Professional Services Consultant to lead customer migrations from Secure Email Gateways (SEGs) to Abnormal AI. You will leverage your expertise in enterprise mail flow, email security, and cloud-based infrastructures to ensure a seamless, secure, and efficient transition. As a key member of the Professional Services Team, you will work closely with customers to understand their migration objectives, designing and executing well-structured delivery plans, managing complex projects, mitigating risks, and minimizing disruptions for Fortune 500 customers across industries. Beyond leading enterprise-grade migrations, you will play a critical role in defining best practices, refining delivery methodologies, and shaping delivery excellence at Abnormal AI.
Who you are Proven track record of delivering complex projects, balancing priorities, and coordinating across teams to achieve objectives Strong problem-solving skills, with the ability to anticipate migration risks, address roadblocks, and drive resolution Excellent communication and interpersonal skills, effectively engaging with both technical and executive stakeholders Ability to work independently and collaboratively, thriving in a fast-paced and dynamic environment A hands-on, solution-driven mindset with a proactive approach to challenges What you will do Manage a portfolio of migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security Deliver expert guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration Refine SEG displacement methodologies, optimizing best practices for future implementations Collaborate with Engineering, Product, and Customer Success teams to improve deployment workflows Develop and manage project plans, ensuring on-time delivery, scope control, and quality assurance Identify and mitigate migration risks, proactively engaging internal support when necessary Provide clear and regular status updates, aligning key stakeholders on project progress Must Haves BS/BA degree with 5+ years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations 4+ years of experience managing enterprise mail flow integration and migration projects, including hands-on SEG decommissioning Deep knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments Strong understanding of email security, filtering, threat protection, and DLP with compliance experience across SOC 2, HIPAA, and GDPR Experience leveraging AI platforms such as Glean and Claude Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security Experience with email routing through firewalls, proxies, and mail relays, including IP whitelisting, inbound/outbound mail rules, and secure connectors #LI-EM3 Actual
compensation will be determined based on several non-discriminatory factors including skills, experience,
qualifications, and geographic location. In addition to base salary, this role may be eligible for
bonus or incentive
compensation, equity, and a comprehensive
benefits package. Base salary range: $104,000 — $149,600 USD AI and our hiring process Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role
requirements to suggest interview questions and identify areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here . About Abnormal Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 4,500+ enterprises trust our behavioral AI platform. Learn More Imposter Alert Please be aware of individuals fraudulently posing as Abnormal recruiters. All official recruiting communication comes from an @abnormal.ai email address, and we will never request payment or sensitive financial information during the hiring process. If something feels off, verify
the role on this careers site before responding. As part of Abnormal AI's secure hiring practices, we conduct video interviews and validate applicant identity at various stages through our recruitment process. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is committed to protecting your privacy. Please review our Abnormal AI Applicant Privacy Policy for full information about how Abnormal AI uses your personal information. By submitting an application you confirm that you have read and understand the Abnormal AI Applicant Privacy Policy . Apply for Professional Services Consultant Submit your application below. We review every submission and typically respond within two weeks.
Compensation Disclaimer: The base salary range for this position is dependent on the candidate's experience, skills,
qualifications, and location. The actual offer may vary. In addition to base salary, this role is eligible for equity, annual
bonus, and
benefits. Equal Employment Opportunity: Abnormal Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Privacy: By submitting your application, you agree to the processing of your personal data in accordance with our Privacy Policy . Back to Open Roles Behavioral AI that protects email, identity, and AI—and stops insider threats. Request a Demo Platform Email Security AI Security Mailbox AI Phishing Coach Integrations Solutions Solutions by Use Case Solutions by Industry Customers Customer Stories Customer Love Support Portal Resources Blog Learning Center Abnormal Intelligence Glossary Company
