About the role
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your mission UiPath is looking for a Customer Advocacy & Editorial lead to own the story of our customers' success. You will lead the end-to-end development of our hero customer stories—the flagship narratives, videos, and case studies that anchor campaigns, events, and sales conversations—while managing the full pipeline of customer stories in production. You'll play a defining role in how we modernize the craft: using AI agents and automation to make story development faster, smarter, and more scalable. This role sits at the intersection of storytelling, program management, and channel strategy. The ideal candidate pairs hands-on customer story and video production experience with an integrated, cross-channel marketing background—ideally spanning social and PR—so every story is built with distribution in mind from day one.
What you'll do at UiPath Lead hero customer stories: own the end-to-end development of UiPath's flagship customer narratives, from sourcing and nomination through interviews, scripting, video production, and multi-format publication. Drive video production: direct video shoots and production partners, managing agencies, budgets, timelines, and creative quality for customer story films and event content. Manage customer relationships: build trusted relationships with customer champions and executives; manage approvals, legal reviews, and long-term advocate engagement. Conduct customer interviews: plan and lead customer interviews that surface compelling, metrics-backed narratives. Run the story production pipeline: own project management of the full customer story pipeline—intake, prioritization, status tracking, stakeholder communication, and on-time delivery across dozens of concurrent stories. Lead agentification: champion the use of AI agents and automation to improve and expedite story development—drafting, transcription, repurposing, workflow orchestration—and help the broader team adopt these practices. Set the editorial agenda: lead editorial prioritization and own
