About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR, HARDWARE RELIABILITY (STARLINK) At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe. As a Supervisor on the Starlink Hardware Reliability team, you will lead a group of technicians and specialists responsible for root causing production failures on Starlink hardware. You will own the day-to-day operations of the production root cause lab and drive improvements that directly enhance product reliability and manufacturing quality.
RESPONSIBILITIES : Lead, mentor, and develop a team of reliability technicians and specialists performing root cause analysis on electrical systems and PCBAs Drive root cause findings into actionable improvements with manufacturing and design teams to reduce failure rates and improve yield Own day-to-day operations of the production root cause lab, including technician scheduling, equipment maintenance, lab organization (5S), and resource planning Develop and implement new processes and tools that improve
the team’s ability to efficiently and accurately root cause electrical failures Establish clear priorities across multiple shifts and ensure timely communication of findings and recommendations to production stakeholders Define and track team performance metrics and key indicators, holding