About the role
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT A career as an R&D Tax Analyst at OpenText is more than supporting tax claims, it's an opportunity to help drive innovation across one of the world's leading information management companies. In this role, you will partner with engineering, finance, and tax teams to support the successful execution of global R&D tax incentive programs. By leveraging your technical aptitude, organizational skills, and AI-enabled technologies, you will help improve processes, enhance documentation quality, and contribute to funding initiatives that support ongoing innovation and digital transformation across OpenText. WHAT
THE ROLE OFFERS Coordinate and manage end-to-end R&D tax workflows, ensuring project information, documentation, and deliverables are completed accurately and on time. Partner with engineering, finance, and tax stakeholders to gather, track, and validate information required for SR&ED and other global R&D tax incentive claims. Support the development of technical project descriptions and claim documentation by synthesizing information from multiple sources and stakeholders. Maintain project tracking, workflow reporting, and eligibility assessments to provide visibility into program progress and support informed decision-making. Leverage AI tools and emerging technologies to improve information gathering, documentation quality, workflow efficiency, and overall process effectiveness. Contribute to process improvement initiatives that enhance scalability, stakeholder experience, and operational excellence within the R&D tax function. Collaborate on special projects, reporting activities, presentations, and business initiatives that support the evolution and growth of the R&D tax program. WHAT YOU NEED TO SUCCEED Bachelor's degree in Computer Science, Software Engineering, Engineering, Information Systems, Data Analytics, or a related technical discipline. Strong ability to understand technical concepts, software development activities, and engineering documentation. Experience coordinating projects, workflows, business operations, or cross-functional initiatives in a professional environment. Strong written and verbal communication skills with the ability to engage both technical and non-technical stakeholders. Demonstrated experience using AI tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve productivity and business processes. Excellent organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. Advanced proficiency with Microsoft Office applications, particularly Excel, along with collaboration tools such as Teams and SharePoint. Exposure to SR&ED, R&D tax incentives, Agile environments, JIRA, Confluence, technical writing, or innovation funding programs is considered an asset. ONE LAST THING OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join a team that sits at the intersection of technology, innovation, artificial intelligence, and business strategy, where your contributions help enable investments in the next generation of breakthrough technologies. OpenText's commitment to diversity and inclusion surpasses legal