Mission Manager

QUALIFICATIONS: 5+ years of experience in technical program management, mission management, customer operations, deployment management, customer success, product operations, or a related role. Experience leading complex cross-functional programs from planning through execution. Ability to work effectively with customers, technical teams, executives, and external partners. Strong written and verbal communication skills. Ability to create structure, prioritize work, and drive progress in fast-moving environments. Experience with hardware, software, networking, infrastructure, customer deployments, or mission-critical operations. Ability to understand customer needs and translate them into clear technical, operational, and business priorities. Strong organizational skills and attention to detail. Willingness to travel up to 30%. PREFERRED

QUALIFICATIONS: Bachelor’s degree in Engineering, Computer Science, Aerospace, Business, or a related field. Experience in satellite communications, ground station operations, space systems, telecom, defense, or infrastructure deployments. Experience managing technical customer programs, enterprise deployments, customer success programs, or mission operations. Familiarity with systems engineering, solution architecture, operational readiness, SLA management, or mission assurance. Experience working with Product and Engineering teams on customer-driven roadmaps or operational improvements. Experience supporting government, defense, or regulated customers. Ability to obtain or maintain a TS/SCI clearance. Additional Information: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Northwood Space is an Equal Opportunity Employer; employment with Northwood Space is governed on the basis of merit, competence and

qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. #LI-DNI

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